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- Tasks: Support our Arborist Sales team with admin tasks and customer interactions.
- Company: Join a family-run business with over 118 years of experience in tree care.
- Benefits: Competitive salary, health support, training, and employee discounts.
- Why this job: Make a real impact in a supportive team while developing your skills.
- Qualifications: Strong organisational skills and customer service experience required.
- Other info: Dynamic office environment with opportunities for professional growth.
The predicted salary is between 28000 - 28000 £ per year.
Bartlett Tree Experts has over 118 years of experience in managing trees and growing people. We are an international tree and shrub care business with over 125 offices in the United States, Canada, Great Britain, and Ireland. Built on family values and the pursuit of scientific tree care, we are proud of the quality of our work, our level of service, our safety record and, most of all, our people.
We have an exciting opportunity for an experienced Administrative Assistant / Office Manager to support the Arborist Sales Representative and the crew based at our office near Cirencester, Gloucestershire. We are looking for an individual who understands the importance and value of a client and recognises the significance of team support.
We will offer:
- A salary of circa £28000 dependent on skills and experience
- Established family run company - be part of a local office team with the support of the larger company
- Health and Wellbeing - we look out for your wellbeing by offering an Employee Assistance Programme for financial, health and wellbeing support and a Cycle to Work Scheme
- All required training and refresher training - we are fully committed to invest in the continued professional development for all our employees
- Employee Referral bonus
- Long Service Awards
- Discount scheme
- Company Pension
The key duties of the Administrative Assistant / Office Manager are:
- Providing support to the Arborist Sales Representative with respect to email management, diary management and correspondence
- Making outgoing calls to new and existing customers
- Liaising with customers at all levels
- Dealing with various financial procedures - taking credit card payments, credit notes, reconciliation, entering data and aged debtors
- Updating social media
- Office management duties
The job role is very varied and would suit someone who is a team player, proactive and forward thinking. Applicants will need to be extremely organised, able to work independently, and have the ability to multi-task. Excellent customer service skills are essential.
Applicants must have proven knowledge of Microsoft 365 (Outlook, Word, Excel, Teams) and the ability to work with our company’s in-house computer systems (full training given).
Hours: Office based - 8.30am-5pm, Monday to Friday.
Location: Cheltenham, Gloucestershire
Office Manager & Administrative Assistant — Customer-Focused Support in Cheltenham employer: Bartlett Tree Experts
Contact Detail:
Bartlett Tree Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager & Administrative Assistant — Customer-Focused Support in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Bartlett's social media, especially their Instagram @LifeatBartlett. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about client interaction, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your interview!
✨Tip Number 3
Show off your organisational skills! Prepare to discuss how you manage multiple tasks and keep everything on track. Maybe even bring a planner or digital tool you use to stay organised—this could impress them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Bartlett team!
We think you need these skills to ace Office Manager & Administrative Assistant — Customer-Focused Support in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your customer service skills and any relevant office management experience to show us you’re the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background aligns with our values. Don’t forget to mention your enthusiasm for supporting the Arborist Sales Representative!
Show Off Your Organisational Skills: Since the role requires excellent organisational abilities, consider including examples of how you've successfully managed multiple tasks or projects in the past. This will help us see how you can thrive in our dynamic environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Bartlett Tree Experts
✨Know Your Stuff
Make sure you’re familiar with Bartlett Tree Experts and their values. Understand their commitment to customer service and how your role as an Office Manager & Administrative Assistant fits into that. Research their services and be ready to discuss how you can contribute to their mission.
✨Showcase Your Organisational Skills
Since the role requires excellent organisational abilities, prepare examples of how you've successfully managed multiple tasks in previous jobs. Be ready to discuss specific tools or methods you use to stay organised, especially with Microsoft 365, as it’s crucial for this position.
✨Demonstrate Customer Focus
Prepare to share experiences where you’ve gone above and beyond for customers. Highlight your communication skills and how you handle customer inquiries or complaints. This will show that you understand the importance of client relationships in the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.