At a Glance
- Tasks: Support our Arborist Sales team and manage customer relationships while handling office duties.
- Company: Join a family-run tree care business with over 118 years of experience.
- Benefits: Competitive salary, health support, training, and employee referral bonuses.
- Other info: Dynamic role with opportunities for professional development and career growth.
- Why this job: Be part of a supportive team making a real difference in tree care.
- Qualifications: Strong organisational skills, customer service experience, and knowledge of Microsoft 365.
The predicted salary is between 38250 - 46750 £ per year.
Overview: Bartlett Tree Experts has over 118 years of experience in managing trees and growing people. We are an international tree and shrub care business with over 125 offices in the United States, Canada, Great Britain, and Ireland. Built on family values and the pursuit of scientific tree care, we are proud of the quality of our work, our level of service, our safety record and, most of all, our people.
Benefits: We have some amazing people in our business. At every level, our people are empowered to make a difference and as a result take pride in what they do.
We have an exciting opportunity for an experienced Administrative Assistant / Office Manager / Customer Service Assistant to support the Arborist Sales Representative and the crew based at our office in Tockwith, York. We are looking for an individual who understands the importance and value of a client and recognises the significance of team support.
We will offer:
- A salary of circa £28000 dependent on skills and experience
- Established family run company - be part of a local office team with the support of the larger company
- Health and Wellbeing - we look out for your wellbeing by offering an Employee Assistance Programme for financial, health and wellbeing support and a Cycle to Work Scheme
- All required training and refresher training - we are fully committed to invest in the continued professional development for all our employees
- Employee Referral bonus
- Long Service Awards
- Discount scheme
- Company Pension
Responsibilities: The key duties of the Administrative Assistant / Office Manager / Customer Service Assistant are:
- Providing support to the Arborist Sales Representative with respect to email management, diary management and correspondence
- Handling incoming enquiries from prospective customers and building relationships with existing customers
- Liaising with customers at all levels
- Dealing with various financial procedures - taking credit card payments, credit notes, reconciliation, entering data and aged debtors
- Updating social media
- Office management duties
The job role is very varied and would suit someone who is a team player, proactive and forward thinking. Applicants will need to be extremely organised, able to work independently, and have the ability to multi-task. Excellent customer service skills are essential.
Applicants must have proven knowledge of Microsoft 365 (Outlook, Word, Excel, Teams) and the ability to work with our company’s in-house computer systems (full training given).
Hours: Office based - 8.30am-5pm, Monday to Friday.
Location: Tockwith, York.
Contract type: Regular Full-Time.
Administrative Assistant / Office Manager / Customer Service employer: Bartlett Tree Experts
Bartlett Tree Experts is an exceptional employer, offering a dynamic work environment in Reading where passion for plant health meets practical application. With a strong emphasis on employee growth and development, team members are encouraged to engage in meaningful research while enjoying the outdoors. The collaborative culture fosters innovation and provides unique opportunities to contribute to the health of trees and shrubs, making it a rewarding place for those dedicated to horticulture and arboriculture.
