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- Tasks: Ensure cleanliness and presentation of food counters while providing excellent customer service.
- Company: Join Bartlett Mitchell, an award-winning catering company serving over 45,500 customers daily.
- Benefits: Enjoy a birthday day off, free lunches, and discounts at various retailers.
- Why this job: Gain experience in a dynamic environment with opportunities to learn from Michelin-starred chefs.
- Qualifications: Food Safety Level 2 and Health & Safety Level 2 certificates required.
- Other info: Flexible volunteering days and enhanced parental leave benefits available.
The predicted salary is between 20000 - 25000 £ per year.
Bartlett Mitchell is a multi award‑winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
Responsibilities
- Monitoring counters and chillers to make sure they are clean, well‑stocked and presented in line with our six principles.
- Regularly checking the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail.
- Listening carefully and taking instructions from your manager, providing prompt and efficient service at all times.
- Communicating confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Qualifications
- Following procedures and displaying good food safety practice at all times, holding your Food Safety Level 2 and Health & Safety Level 2 certificates.
- Previous experience working in a customer service environment, with good merchandising skills and till experience.
Benefits
- An annual day off for your birthday.
- Monthly masterclasses with Michelin‑starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday.
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
General Assistant in Saffron Walden employer: Bartlett Mitchell
Contact Detail:
Bartlett Mitchell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Saffron Walden
✨Tip Number 1
Get to know the company! Research Bartlett Mitchell and their values. When you walk into that interview, show us you understand what they stand for and how you can contribute to their mission of serving satisfied customers.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories during your interview to see how you handle real-life situations.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you come in for your interview. It shows us you’re serious about the role and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the position and appreciate the opportunity to chat with the team.
We think you need these skills to ace General Assistant in Saffron Walden
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the General Assistant role. Highlight your customer service experience and any relevant skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Bartlett Mitchell
✨Know Your Stuff
Make sure you’re familiar with the company and its values. Bartlett Mitchell prides itself on customer service and cleanliness, so be ready to discuss how you can contribute to these areas. Brush up on food safety practices too, as they’re crucial for this role.
✨Show Off Your Experience
Highlight your previous customer service experience during the interview. Share specific examples of how you’ve handled customer feedback or maintained cleanliness in a busy environment. This will show that you understand the importance of these responsibilities.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics or what a typical day looks like for a General Assistant. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
✨Be Personable and Engaging
Since this role involves a lot of customer interaction, it’s important to come across as friendly and approachable. Practice your communication skills and be ready to demonstrate how you would engage with customers to ensure they have a positive experience.