At a Glance
- Tasks: Lead a team to deliver exceptional customer service and ensure smooth operations.
- Company: Join an award-winning catering company with a passion for food and service.
- Benefits: Enjoy a competitive salary, free lunches, and unique perks like a birthday day off!
- Other info: Flexible shifts, career development opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team and learn from Michelin-starred chefs while making a difference.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred, but not essential.
The predicted salary is between 35000 - 35000 € per year.
We are a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Front of House Supervisor.
Key Responsibilities:
- Ensure consistent high standards of customer service and proactive customer interaction.
- Follow appropriate procedures and instructions.
- Contribute to a positive team working environment to exceed client and company goals.
- Maximise performance from the team by focusing on good training and development, motivation, and engagement.
- Liaise with customers to ensure their needs have been met.
Requirements:
- You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times.
- Ideally, you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates.
- No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
BM Caterers are committed to supporting your training and development to achieve your career goals. Working shifts are Monday to Friday, between 7.30am - 5.30pm. Salary is £35,000/year (£16.82/hr).
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday - a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Restaurant Supervisor in London employer: Bartlett Mitchell
BM Caterers is an exceptional employer, offering a vibrant work culture where team collaboration and personal development are at the forefront. With benefits like monthly masterclasses with Michelin-starred chefs, fully funded training courses, and unique initiatives such as Freedom Friday for volunteering, employees are empowered to grow both personally and professionally. Located in a dynamic environment, we ensure our staff enjoy a fulfilling career while serving over 45,500 satisfied customers daily.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor in London
✨Tip Number 1
Get to know the company! Before your interview, dive into BM Caterers' values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their award-winning crew.
✨Tip Number 2
Practice your customer service skills! Since the role is all about ensuring high standards and proactive interaction, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Show off your teamwork spirit! BM Caterers values a positive working environment, so be ready to discuss how you've contributed to team success in previous roles. Highlight your ability to motivate and engage others.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, throw in some thoughtful questions about training opportunities or the team culture. It shows you're keen and ready to grow with the company. And remember, apply through our website for the best chance!
We think you need these skills to ace Restaurant Supervisor in London
Some tips for your application 🫡
Show Your Passion for Food:We want to see your love for food and customer service shine through in your application. Share any relevant experiences or stories that highlight your enthusiasm for the industry and how you can contribute to our team.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your skills in customer interaction, team motivation, and any relevant certifications like Food Safety and Health & Safety. We appreciate when applicants take the time to align their experience with what we’re looking for.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. This will help us understand your qualifications and how you fit into our team without any confusion.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and the benefits we offer!
How to prepare for a job interview at Bartlett Mitchell
✨Know the Company Inside Out
Before your interview, take some time to research BM Caterers. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Front of House Supervisor, customer interaction is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you maintained high standards and contributed to a positive environment.
✨Demonstrate Team Leadership
Be ready to discuss how you motivate and engage your team. Think of specific instances where you’ve trained or developed team members. This will illustrate your ability to maximise performance and contribute to the company's goals.
✨Prepare for Practical Scenarios
Expect situational questions that assess your problem-solving skills. Practice responding to scenarios related to food safety and health regulations, as well as how you would handle difficult customer interactions. This will show you can think on your feet and follow procedures effectively.
