At a Glance
- Tasks: Lead a team to deliver exceptional hospitality at high-profile events and corporate meetings.
- Company: Join a multi award-winning catering company with a passion for food and service.
- Benefits: Enjoy free lunch, birthday off, and monthly masterclasses with Michelin-starred chefs.
- Other info: Opportunities for personal growth with fully funded development courses and volunteer days.
- Why this job: Make every customer experience memorable while developing your skills in a supportive environment.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred but not essential.
The predicted salary is between 25000 - 30000 £ per year.
We are a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Supervisor to join our team. From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.
Your daily duties will include:
- Liaising with the client reception team regarding all bookings and booking updates
- Hosting an executive lounge service
- Setting meeting rooms to required standards
- Delivering all food and beverage requirements
- Being responsible for all food and health & safety requirements
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. You’ll also be sure to liaise with customers to ensure their needs have been met.
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.
Benefits:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Location: Wood Lane, London, W12 9RF
Hospitality Supervisor/Team Leader, London employer: Bartlett Mitchell
BM Caterers is an exceptional employer, offering a vibrant work culture in the heart of London where creativity and passion for food thrive. With a strong commitment to employee development through fully funded training courses and unique benefits like monthly masterclasses with Michelin-starred chefs, we ensure our team members grow both personally and professionally. Enjoy perks such as a paid day off for your birthday, free lunches, and opportunities to volunteer, making every day at BM Caterers not just a job, but a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor/Team Leader, London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to share why you're the perfect fit for the Hospitality Supervisor role. Keep it concise and engaging!
✨Tip Number 3
Show off your skills! If you can, volunteer at events or take part in hospitality-related activities. This not only boosts your CV but also gives you real-life experience to talk about during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our award-winning team!
We think you need these skills to ace Hospitality Supervisor/Team Leader, London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! We want to see how you connect with our mission of providing top-notch service. Share any relevant experiences that highlight your enthusiasm and commitment to creating memorable customer experiences.
Tailor Your Application:Make sure to customise your application to fit the role of Hospitality Supervisor. Use keywords from the job description, like 'attention to detail' and 'customer needs', to show us you understand what we're looking for. This will help your application stand out from the crowd!
Highlight Relevant Certifications:If you've got your Food Safety and Health & Safety Level 2 certificates, make sure to mention them! Even if you don’t have formal qualifications, showing that you're proactive about learning and development can really impress us. We love candidates who are eager to grow!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at Bartlett Mitchell
✨Know Your Stuff
Before the interview, make sure you’ve read up on the company and its services. Familiarise yourself with their catering style and any recent events they’ve hosted. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences where you’ve provided excellent customer service or handled challenging situations. Highlight your attention to detail and ability to follow procedures, as these are crucial for a Hospitality Supervisor.
✨Practice Active Listening
During the interview, demonstrate your listening skills by responding thoughtfully to questions. If you’re asked about how you handle feedback or instructions, share specific instances where you’ve successfully implemented changes based on client or team input.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
