Hospitality Assistant, London

Hospitality Assistant, London

London Full-Time 30000 - 32218 £ / year (est.) No working from home possible
Bartlett Mitchell

At a Glance

  • Tasks: Deliver top-notch hospitality at events and corporate meetings, ensuring every customer feels valued.
  • Company: Join a multi award-winning catering company with a passion for food and service.
  • Benefits: Enjoy free lunches, birthday leave, and monthly masterclasses with Michelin-starred chefs.
  • Other info: Experience a supportive environment with perks like Freedom Friday for volunteering.
  • Why this job: Be part of a dynamic team that values your growth and offers exciting career development opportunities.
  • Qualifications: Food Safety and Health & Safety Level 2 certificates preferred, but not essential.

The predicted salary is between 30000 - 32218 £ per year.

We're a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Assistant to join our team. From high profile events and functions to corporate meetings, you'll ensure every customer experience is a positive one.

Providing an efficient and high standard of hospitality service, you'll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential. You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you'll be sure to liaise with customers to ensure their needs have been met.

Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you'll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

Benefits:

  • An annual day off for your birthday!
  • Monthly masterclasses with Michelin-starred chefs.
  • Fully funded development courses ranging from levels 2 to 7.
  • Discounts and cashback at a wide variety of retail and leisure outlets.
  • Cycle-to-work scheme.
  • Freedom Friday - a paid day off to volunteer at a charity of your choice.
  • Free lunch every workday!
  • 24/7 access to the Mental Health Charter App.
  • Enhanced parental leave benefits.
  • Paid leave for fertility treatments.
  • Grandparent leave to support your loved ones with their new arrival.

Location: Endeavour Square, London, E20 1JN

Hospitality Assistant, London employer: Bartlett Mitchell

BM Caterers is an exceptional employer, offering a vibrant work culture in the heart of London where your contributions truly matter. With a strong commitment to employee growth through fully funded development courses and unique benefits like a birthday day off and Freedom Friday for volunteering, we ensure that our Hospitality Assistants thrive both personally and professionally while enjoying perks such as free lunches and access to mental health resources.

Bartlett Mitchell

Contact Details:

Bartlett Mitchell Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Assistant, London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bartlett Mitchell. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Bartlett Mitchell

Don't be shy about reaching out to Bartlett Mitchell directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hospitality Assistant, London

Customer Service Skills
Attention to Detail
Communication Skills
Listening Skills
Organisational Skills
Food Safety Level 2
Health & Safety Level 2

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bartlett Mitchell and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Bartlett Mitchell

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!