At a Glance
- Tasks: Lead a dynamic team in delivering exceptional food service and customer satisfaction.
- Company: Join an award-winning contract catering company passionate about food and innovation.
- Benefits: Enjoy a birthday day off, free lunches, and monthly masterclasses with Michelin-starred chefs.
- Other info: Access to mental health support and generous parental leave benefits.
- Why this job: Make a real impact in a creative environment while developing your career in hospitality.
- Qualifications: 2-3 years in hospitality management with knowledge of food production and service.
The predicted salary is between 24750 - 30250 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day.
We now have an exciting opportunity for an experienced Front of House Manager to join our team.
Inspired by food and passionate about provenance, you’re a proactive team leader with plenty of creative ideas, ready to adapt to a dynamic business environment.
With existing kitchen management skills, you’ll be responsible for managing and monitoring all areas of service and standards, including budgetary controls and targets.
Whether planning for innovation, attending BM Caterers forums, or implementing our concepts and menus, you’ll bring a level of professionalism and commitment to the development of yourself and your team, ensuring the highest standards of customer service and care.
Ideally you will have 2-3 years of experience working in contract catering or Hospitality managing a team to achieve targets and client satisfaction.
You will be skilled and knowledgeable about food production, service and managing cost controls and may already hold a Hospitality Diploma/NVQ equivalent with Food Safety at Level 3 and Health & Safety at Level 2, or equivalent.
BM Caterers are committed to supporting and developing you to further your career with us.
Our benefits include
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
- Explore all benefits and more by visiting
- BM Caterers website
Front of House Manager in London employer: Bartlett Mitchell
BM Caterers is an excellent employer, offering a supportive work environment where employees can thrive in their roles as Vending Operations Specialists. With a strong emphasis on training and development, staff are encouraged to grow their skills while enjoying a collaborative culture that prioritises safety and accuracy. Located in a dynamic setting, the company provides meaningful employment opportunities that contribute to both personal and professional fulfilment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bartlett Mitchell. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bartlett Mitchell
Don't be shy about reaching out to Bartlett Mitchell directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bartlett Mitchell and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bartlett Mitchell
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
