At a Glance
- Tasks: Lead a team to deliver exceptional hospitality at high-profile events and corporate meetings.
- Company: Join a multi award-winning catering company with a passion for food and service.
- Benefits: Enjoy free lunch, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Other info: Opportunities for personal growth with fully funded development courses and volunteer days.
- Why this job: Make every customer experience memorable while developing your skills in a supportive environment.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred, but not essential.
The predicted salary is between 30000 - 40000 £ per year.
We are a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Supervisor to join our team. From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one.
Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential. Your daily duties will include:
- Liaising with the client reception team regarding all bookings and booking updates
- Hosting an executive lounge service
- Setting meeting rooms to required standards
- Delivering all food and beverage requirements
- Being responsible for all food and health & safety requirements
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. You’ll also be sure to liaise with customers to ensure their needs have been met.
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
BM Caterers are committed to supporting your training and development to achieve your career goals.
Benefits:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Location: Wood Lane, London, W12 9RF
Hospitality Supervisor/Team Leader, London employer: Bartlett Mitchell
BM Caterers is an exceptional employer that prioritises the well-being and growth of its team members. With a vibrant work culture in the heart of London, employees enjoy unique benefits such as monthly masterclasses with Michelin-starred chefs, a paid day off for volunteering, and comprehensive training opportunities to advance their careers. The company fosters a supportive environment where every team member can thrive while delivering outstanding hospitality services to a diverse clientele.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor/Team Leader, London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to share why you're the perfect fit for the Hospitality Supervisor role. Keep it concise, confident, and tailored to what they’re looking for.
✨Tip Number 3
Show up prepared! If you land an interview, research the company and its values. Be ready to discuss how your experience aligns with their mission of providing top-notch hospitality service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our award-winning team.
We think you need these skills to ace Hospitality Supervisor/Team Leader, London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! We want to see how you connect with our mission of providing top-notch service. Share any relevant experiences that highlight your enthusiasm and commitment to creating memorable customer experiences.
Tailor Your Application:Make sure to customise your application to fit the role of Hospitality Supervisor. Highlight your skills in organisation, communication, and attention to detail. We appreciate when candidates take the time to align their experiences with what we’re looking for in this position.
Be Clear and Concise:Keep your application straightforward and to the point. We love a well-structured application that’s easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors – clarity is key!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Bartlett Mitchell
✨Know Your Stuff
Before the interview, make sure you’ve read up on the company and its services. Familiarise yourself with their catering offerings and any recent events they’ve hosted. This will not only show your interest but also help you answer questions more confidently.
✨Showcase Your Hospitality Skills
Prepare to discuss specific examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to ensure a positive experience for guests, as this role is all about making customers feel valued.
✨Practice Active Listening
During the interview, demonstrate your ability to listen carefully by nodding and responding appropriately to the interviewer’s questions. This will highlight your communication skills and show that you can follow instructions effectively, which is crucial for the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
