Hospitality Supervisor/Team Leader

Overview
From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.
Your daily duties will include liaising with the client reception team regarding all bookings and booking updates, hosting a lounge service in our exec lounge, setting meeting rooms to required standards, delivery of all food and beverage requirements, and responsible for all food & health & safety requirements.
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.
Qualifications and Training
No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.
Previous experience as Hospitality Supervisor within contract catering, hotels or fine dining brasserie
Ideally you already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates.
Employment Details
The salary for this role is £ per hour
The basic hours for this role are 40 hours per week
The working week is Monday to Friday
Monthly wages
Fixed at LGA but open to supporting other London based BM sites
Benefits
Monday to Friday working hours available
Flexible working hours and the potential of condensed shifts
Free meal provision while on shift
Training and development opportunities including NVQ apprentice scheme & WSET courses
28 days annual leave with an additional day each year up to 33 days
The opportunity to have your birthday off, every year!
Discounts and cashback from a wide range of retail and leisure outlets
The annual BM Caterers Summer party and FOODIES awards. As well as oursite-based summer and winter parties.
Regular team events
Life assurance and an employee assistance programme
Cycle2work scheme – upfront loan for the necessary equipment
Being part of a team that made the ‘Best Companies’ to Work For list 7 yearsrunning
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