At a Glance
- Tasks: Ensure every customer experience is top-notch at events and meetings.
- Company: Join BM Caterers, a team recognised as one of the 'Best Companies' to Work For.
- Benefits: Enjoy flexible hours, free meals, and 28+ days of annual leave.
- Why this job: Be part of a fun team with exciting events and growth opportunities.
- Qualifications: Food Safety and Health & Safety Level 2 preferred, but not essential.
- Other info: Training support available, plus discounts and regular team celebrations.
The predicted salary is between 988 - 1219 £ per month.
From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential. You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.
Our Benefits:
- Monday to Friday working hours available
- Flexible working hours and the potential of condensed shifts
- Free meal provision while on shift
- Training and development opportunities including NVQ apprentice scheme & WSET courses
- 28 days annual leave with an additional day each year up to 33 days
- The opportunity to have your birthday off, every year!
- Discounts and cashback from a wide range of retail and leisure outlets
- The annual BM Caterers Summer party and FOODIES awards, as well as our site-based summer and winter parties
- Regular team events
- Life assurance and an employee assistance programme
- Cycle2work scheme - upfront loan for the necessary equipment
- Being part of a team that made the ‘Best Companies’ to Work For list 7 years running
Hospitality Assistant employer: Bartlett Mitchell
Contact Detail:
Bartlett Mitchell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with customers, being able to express yourself clearly and confidently is key. Try role-playing scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your attention to detail! When you get the chance to meet potential employers, highlight your ability to follow procedures and maintain high standards. Bring examples of how you've done this in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about our training and development opportunities right there.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing excellent customer service and creating positive experiences for guests.
Highlight Relevant Experience: Even if you don’t have formal qualifications, share any relevant experience you have in hospitality or customer service. We love to see how you've handled similar situations and what skills you've developed along the way.
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application reflects that. Double-check for typos and ensure your layout is neat and organised. This shows us you take pride in your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bartlett Mitchell
✨Know Your Stuff
Before the interview, make sure you’ve read up on BM Caterers and their services. Understanding their approach to hospitality will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Hospitality Assistant, communication is key. Be prepared to share examples of how you've effectively interacted with customers in the past. Highlight your ability to listen and respond to their needs, as this will demonstrate your suitability for the role.
✨Attention to Detail Matters
Since the job requires meticulous attention to detail, think of specific instances where you’ve gone above and beyond to ensure a positive experience for customers. This could be anything from setting up an event perfectly to handling a tricky situation with grace.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or team events. This shows that you’re not just interested in the job, but also in being part of the company culture and growing within it.