At a Glance
- Tasks: Ensure every customer experience is top-notch at events and meetings.
- Company: Join BM Caterers, a top-rated workplace with a focus on team spirit.
- Benefits: Enjoy flexible hours, free meals, and 28+ days of annual leave.
- Why this job: Be part of a fun team that values your growth and celebrates success.
- Qualifications: Food Safety and Health & Safety Level 2 preferred but not essential.
- Other info: Participate in exciting team events and annual summer parties.
Overview
From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential. You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.
Qualifications
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
Company and Training
BM Caterers are committed to supporting your training and development to achieve your career goals.
Benefits
- Monday to Friday working hours available
- Flexible working hours and the potential of condensed shifts
- Free meal provision while on shift
- Training and development opportunities including NVQ apprentice scheme &WSET courses
- 28 days annual leave with an additional day each year up to 33 days
- The opportunity to have your birthday off, every year!
- Discounts and cashback from a wide range of retail and leisure outlets
- The annual BM Caterers Summer party and FOODIES awards. As well as oursite-based summer and winter parties.
- Regular team events
- Life assurance and an employee assistance programme
- Cycle2work scheme – upfront loan for the necessary equipment
- Being part of a team that made the ‘Best Companies’ to Work For list 7 yearsrunning
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Hospitality Assistant employer: Bartlett Mitchell
Contact Detail:
Bartlett Mitchell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BM Caterers. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Hospitality Assistant, you'll need to communicate effectively with customers and colleagues. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've gone above and beyond in previous roles. Whether it’s setting up an event or ensuring customer satisfaction, demonstrating your meticulous nature will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at BM Caterers. We can’t wait to see your application!
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing excellent service and creating positive experiences for customers.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with our values and the specific requirements of the Hospitality Assistant role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bartlett Mitchell
✨Know Your Stuff
Before the interview, make sure you’ve read up on BM Caterers and their services. Understanding their approach to hospitality will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Be ready to discuss your experience in hospitality, especially any roles where you’ve had to pay attention to detail or manage customer interactions. Use specific examples to illustrate how you’ve provided excellent service in the past.
✨Practice Active Listening
During the interview, demonstrate your ability to listen carefully. This is crucial in hospitality. Make sure to nod and respond appropriately to questions, showing that you’re engaged and understand the importance of communication.
✨Ask Thoughtful Questions
Prepare a few questions about the company culture or training opportunities. This not only shows your interest but also gives you a chance to assess if BM Caterers is the right fit for you. Plus, it makes for a more engaging conversation!