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- Tasks: Manage hospitality and guest services, ensuring top-notch experiences for our customers.
- Company: Join a multi award-winning contract catering company serving over 45,500 happy customers daily.
- Benefits: Enjoy a Monday to Friday schedule with opportunities for growth and development.
- Why this job: Be part of a passionate team and make a real impact on customer satisfaction.
- Qualifications: Experience in hospitality management is essential; strong communication skills are a must.
- Other info: This is a single-person site position, perfect for those who thrive independently.
The predicted salary is between 28800 - 42000 £ per year.
We are a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for an experienced Hospitality and Guest Services Manager to join our team.
This role is Monday to Friday. This is a single-person site position. The successful candidate will operate independently, overseeing all on-site operations.
Contact Detail:
Bartlett Mitchell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality and Guest Services Manager
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what makes us tick will help you align your approach during the interview, showcasing how you can contribute to our mission of serving satisfied customers.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your ability to manage hospitality and guest services effectively. Highlight situations where you've successfully resolved issues or improved customer satisfaction.
✨Tip Number 3
Research current trends in the hospitality industry, especially those relevant to contract catering. Being knowledgeable about the latest developments will show your passion for the field and your commitment to staying ahead.
✨Tip Number 4
Network with professionals in the hospitality sector. Engaging with others in the industry can provide valuable insights and potentially lead to recommendations that could strengthen your application.
We think you need these skills to ace Hospitality and Guest Services Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Hospitality and Guest Services Manager position. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in hospitality and guest services. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to manage independently.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Highlight your relevant experience and explain why you are a great fit for this single-person site position. Be sure to mention your ability to work independently.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in hospitality management.
How to prepare for a job interview at Bartlett Mitchell
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in hospitality and guest services. Share specific examples of how you've successfully managed guest relations and improved customer satisfaction in past roles.
✨Demonstrate Independence and Initiative
Since this is a single-person site position, it's crucial to convey your ability to work independently. Discuss instances where you've taken the initiative to solve problems or improve processes without direct supervision.
✨Understand the Company Culture
Research the company’s values and mission. Be prepared to discuss how your personal values align with theirs, especially since they pride themselves on serving satisfied customers every day.
✨Prepare Questions for the Interviewer
Have thoughtful questions ready to ask the interviewer about the role and the company. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
