General Manager

General Manager

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Bartlett Mitchell

At a Glance

  • Tasks: Lead a dynamic team in delivering exceptional catering services and managing events.
  • Company: Join an award-winning contract catering company with a passion for food.
  • Benefits: Enjoy a birthday day off, free lunches, and monthly masterclasses with Michelin-starred chefs.
  • Other info: We support your growth with fully funded development courses and a focus on mental health.
  • Why this job: Make a real impact in a vibrant environment while developing your career in hospitality.
  • Qualifications: Hospitality Diploma or equivalent, with experience in food preparation and team leadership.

The predicted salary is between 30000 - 40000 £ per year.

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for an experienced Assistant Manager to join our team.

Details of the position:

  • Event based hours (late finishes)
  • Monday to Friday
  • Strong communication skills
  • Experience in quoting events
  • Experience working with CPU
  • Hands on manager to support events

This role will see you manage and monitor all areas of service and standards in a dynamic business environment, from stock levels to team performance. Always on the lookout for opportunities to minimise costs and maximise sales, you’ll assist with financial monitoring to ensure budgetary targets are achieved.

You recognise communication is key, and meet regularly with your client and your team to ensure clear goals are set, feedback sought and ideas shared. And you’re customer-focussed – regularly engaging with customers to gain feedback and making changes to maintain maximum satisfaction.

Whether attending craft events and forums, or implementing our concepts and innovations within the business – you’re inspired and passionate about food, and an enthusiastic and confident team leader committed to the development of your team, yourself and the company.

You’ll be educated to Hospitality Diploma level, NVQ or equivalent, with Food Safety and Health and Safety at Level 2, plus understand the importance of accurate reporting. Some experience of hands-on food preparation and team leadership would be a definite plus.

BM Caterers is committed to supporting the training and development needs for each of our team to further career options.

Our benefits include:

  • An annual day off for your birthday!
  • Monthly masterclasses with Michelin-starred chefs.
  • Fully funded development courses ranging from levels 2 to 7.
  • Discounts and cashback at a wide variety of retail and leisure outlets.
  • Cycle-to-work scheme.
  • Freedom Friday – a paid day off to volunteer at a charity of your choice.
  • Free lunch every workday!
  • 24/7 access to the Mental Health Charter App.
  • Enhanced parental leave benefits.
  • Paid leave for fertility treatments.
  • Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website.

General Manager employer: Bartlett Mitchell

BM Caterers is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture where passion for food meets professional development. With unique benefits such as monthly masterclasses with Michelin-starred chefs, a paid day off for volunteering, and comprehensive training opportunities, employees are empowered to thrive in their roles while enjoying a supportive environment. Located in a dynamic business setting, this role not only promises meaningful engagement with customers but also fosters a collaborative atmosphere that values communication and innovation.

Bartlett Mitchell

Contact Details:

Bartlett Mitchell Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager

Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your personality! When you get that interview, let your passion for food and hospitality shine through. Share your experiences and how they’ve shaped your approach to managing teams and events.

Tip Number 3

Prepare for those tricky questions! Think about scenarios where you’ve had to manage costs or improve customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, check out our website for more opportunities – we’re always looking for passionate team members!

We think you need these skills to ace General Manager

Strong Communication Skills
Event Management
Quoting Events
Hands-on Management
Financial Monitoring
Budget Management
Customer Engagement

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on management experience and any relevant qualifications, like your Hospitality Diploma or Food Safety certifications.

Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for food and customer service. Share specific examples of how you've led teams or improved service standards in previous roles to demonstrate your fit for the General Manager position.

Showcase Your Communication Skills:Since communication is key in this role, make sure your application is clear and concise. Use straightforward language and structure your application well to reflect your ability to communicate effectively with clients and your team.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with BM Caterers!

How to prepare for a job interview at Bartlett Mitchell

Know Your Stuff

Make sure you’re well-versed in the company’s values and services. Familiarise yourself with their catering concepts and any recent events they’ve hosted. This will show your genuine interest and help you connect your experience to their needs.

Showcase Your Leadership Skills

As a potential General Manager, it’s crucial to demonstrate your hands-on management style. Prepare examples of how you've successfully led teams, managed events, and improved service standards. Be ready to discuss how you handle challenges and motivate your team.

Communicate Clearly

Since communication is key in this role, practice articulating your thoughts clearly and confidently. Think about how you would engage with clients and team members, and be prepared to share strategies for effective feedback and goal-setting.

Be Customer-Focused

Highlight your commitment to customer satisfaction. Prepare to discuss how you’ve gathered and acted on customer feedback in the past. Show that you understand the importance of maintaining high standards and adapting to meet client needs.