At a Glance
- Tasks: Ensure cleanliness and presentation of counters while providing excellent customer service.
- Company: Join a multi award-winning contract catering company with a passion for food.
- Benefits: Flexible hours, gain experience in customer service, and work in a fun environment.
- Other info: Perfect for students looking for part-time work on Sundays.
- Why this job: Be part of a team that serves over 45,500 happy customers every day!
- Qualifications: Food Safety Level 2 certification and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Were a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day.
We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
This is a General Assistant position to work on Sunday from 5:30pm to 2am (8 hours per week).
Monitoring counters and chillers to make sure theyre clean, well-stocked and presented in line with our six principles, youll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail.
You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times.
You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health
General Assistant - Sunday evening employer: Bartlett Mitchell
Bartlett Mitchell is an exceptional employer that prioritises creativity and professional development in the vibrant setting of Greater London. With a strong focus on team collaboration and high-quality food production, employees enjoy a supportive work culture, competitive benefits, and ample opportunities for career advancement, making it an ideal place for passionate culinary professionals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant - Sunday evening
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Bartlett Mitchell and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Bartlett Mitchell and let us see your personality shine through!
We think you need these skills to ace General Assistant - Sunday evening
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Bartlett Mitchell.
Get Familiar with Our Brand:Before applying, take some time to learn about Bartlett Mitchell and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Bartlett Mitchell
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Bartlett Mitchell.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Bartlett Mitchell will surely appreciate.
