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For Companies At a Glance
- Tasks: Keep our restaurant clean and well-stocked while providing excellent customer service.
- Company: Join a top-rated team known for its supportive culture and fun events.
- Benefits: Flexible hours, free meals, and 28+ days of annual leave.
- Why this job: Make a positive impact on customer experiences in a vibrant environment.
- Qualifications: Customer service experience and food safety certifications are a plus.
- Other info: Enjoy regular team events and the chance to celebrate your birthday off!
This is a fixed 3 month contract with potential to be extended.
Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.
Our Benefits
• Monday to Friday working hours available
• Flexible working hours and the potential of condensed shifts
• Free meal provision while on shift
• Training and development opportunities including NVQ apprentice scheme &WSET courses
• 28 days annual leave with an additional day each year up to 33 days
• The opportunity to have your birthday off, every year!
• Discounts and cashback from a wide range of retail and leisure outlets
• The annual BM Caterers Summer party and FOODIES awards. As well as oursite-based summer and winter parties.
• Regular team events
• Life assurance and an employee assistance programme
• Cycle2work scheme – upfront loan for the necessary equipment
• Being part of a team that made the ‘Best Companies’ to Work For list 7 yearsrunning
General Assistant employer: Bartlett Mitchell
Contact Detail:
Bartlett Mitchell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure your outfit is smart and reflects the vibe of the workplace. First impressions matter, so show them you mean business while still being yourself.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Off Your Attention to Detail: In your application, make sure to highlight your meticulous attention to detail. We love candidates who can keep things clean and well-presented, just like we do in our restaurant areas!
Communicate Your Customer Service Skills: Since this role is all about providing a positive customer experience, don’t forget to share your previous customer service experience. Let us know how you’ve handled feedback and ensured customers leave happy!
Mention Your Certifications: If you’ve got your Food Safety Level 2 and Health & Safety Level 2 certificates, shout about them! These qualifications are super important to us, so make sure they’re front and centre in your application.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at Bartlett Mitchell
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a General Assistant. Familiarise yourself with the six principles mentioned in the job description and think about how you can demonstrate your attention to detail and customer service skills.
✨Show Off Your Certificates
Since having Food Safety Level 2 and Health & Safety Level 2 certificates is essential, be ready to discuss how you've applied these in previous roles. Bring copies of your certificates to the interview to show you're prepared and serious about food safety.
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to what the interviewer says and responding thoughtfully. It’s a key skill for this role, so demonstrating it in your interview will show you’re a great fit.
✨Prepare for Customer Interaction Scenarios
Think of examples from your past experience where you’ve successfully handled customer feedback or improved a customer’s experience. Be ready to share these stories, as they’ll highlight your communication skills and ability to react to customer needs.
