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- Tasks: Lead a team to deliver top-notch customer service and ensure smooth operations.
- Company: Join a multi award-winning catering company serving over 45,500 happy customers daily.
- Benefits: Enjoy perks like a birthday day off, free lunches, and monthly masterclasses with Michelin-starred chefs.
- Why this job: Be part of a supportive team focused on training, development, and making a positive impact.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred; no formal qualifications needed.
- Other info: Must have a full driving license for food deliveries; work vehicle provided.
The predicted salary is between 24000 - 36000 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Front of House Supervisor. Ensure consistent high standards of customer service and proactive customer interaction. Follow appropriate procedures and instructions. Contribute to a positive team working environment to work with team to exceed client and company goals. Maximise performance from team by focusing on good training and development, motivation and engagement. You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met. Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals. Full driving license must be held in order to help with food deliveries on site. Work vehicle supplied. Our benefits include: – An annual day off for your birthday! – Monthly masterclasses with Michelin-starred chefs. – Fully funded development courses ranging from levels 2 to 7. – Discounts and cashback at a wide variety of retail and leisure outlets. – Cycle-to-work scheme. – Freedom Friday – a paid day off to volunteer at a charity of your choice. – Free lunch every workday! – 24/7 access to the Mental Health Charter App. – Enhanced parental leave benefits. – Paid leave for fertility treatments. – Grandparent leave to support your loved ones with their new arrival. Explore all benefits and more by visiting BM Caterers website Location: Building 1000, Eskdale Rd,Winnersh Reading, RG41 5TS
Front of House Supervisor, Wokingham employer: Bartlett Mitchell
Contact Detail:
Bartlett Mitchell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor, Wokingham
✨Tip Number 1
Familiarize yourself with the company culture and values of BM Caterers. Understanding their commitment to customer service and team collaboration will help you align your approach during the interview.
✨Tip Number 2
Highlight any previous experience in a supervisory role, especially in food service or hospitality. Be ready to discuss specific examples of how you motivated your team and ensured high standards of customer service.
✨Tip Number 3
Prepare to demonstrate your knowledge of food safety and health regulations. Even if you don’t have formal qualifications, showing that you understand these concepts can set you apart from other candidates.
✨Tip Number 4
Be proactive in discussing your willingness to engage in training and development opportunities offered by BM Caterers. Expressing enthusiasm for growth and learning can make a positive impression on the hiring team.
We think you need these skills to ace Front of House Supervisor, Wokingham
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Front of House Supervisor position. Understand the key responsibilities, such as ensuring high standards of customer service and contributing to a positive team environment.
Highlight Relevant Experience: In your application, emphasize any previous experience in customer service or supervisory roles. Mention specific examples where you have successfully trained or motivated a team, as this aligns with the expectations of the role.
Showcase Your Skills: Clearly outline your skills that match the job requirements, such as communication, organization, and the ability to follow procedures. If you hold Food Safety and Health & Safety certificates, be sure to mention them prominently.
Express Enthusiasm for Development: Convey your eagerness to engage in training and development opportunities offered by BM Caterers. Mention how these opportunities align with your career goals and how you plan to contribute to the team.
How to prepare for a job interview at Bartlett Mitchell
✨Show Your Customer Service Skills
As a Front of House Supervisor, you'll need to demonstrate your ability to provide excellent customer service. Prepare examples from your past experiences where you successfully interacted with customers and resolved issues.
✨Highlight Teamwork and Leadership Experience
This role requires contributing to a positive team environment. Be ready to discuss how you've motivated and engaged team members in previous positions, and how you plan to maximize performance in this new role.
✨Familiarize Yourself with Food Safety Standards
Since holding Food Safety and Health & Safety certificates is ideal, brush up on relevant regulations and best practices. Showing that you understand these standards will demonstrate your commitment to maintaining high operational standards.
✨Prepare Questions About Training and Development
BM Caterers values training and development, so come prepared with questions about the opportunities available. This shows your eagerness to grow within the company and aligns with their commitment to supporting your career goals.
