At a Glance
- Tasks: Lead a vibrant team to deliver top-notch customer service and create memorable experiences.
- Company: Join a multi award-winning catering company with a passion for food and service.
- Benefits: Enjoy a birthday day off, free lunches, and discounts at various retailers.
- Other info: Great career development support and a chance to volunteer on Freedom Fridays.
- Why this job: Be part of a dynamic environment with opportunities to learn from Michelin-starred chefs.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred but not essential.
The predicted salary is between 25000 - 30000 £ per year.
We are a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Front of House and Cafe Supervisor.
Ensure consistent high standards of customer service and proactive customer interaction. Follow appropriate procedures and instructions. Contribute to a positive team working environment to work with the team to exceed client and company goals. Maximise performance from the team by focusing on good training and development, motivation and engagement.
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. You will be sure to liaise with customers to ensure their needs have been met.
Ideally, you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you will be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
BM Caterers are committed to supporting your training and development to achieve your career goals.
Benefits:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Location: Wood Lane, London, W12 9RF
Front of House Supervisor, London employer: Bartlett Mitchell
BM Caterers is an exceptional employer, offering a vibrant work culture in the heart of London where team collaboration and customer satisfaction are paramount. With a strong commitment to employee development through fully funded training courses and unique benefits like Freedom Friday for volunteering, we ensure our staff not only thrive professionally but also enjoy a fulfilling personal life. Join us to be part of a dynamic team that values your contributions and supports your growth while serving delicious food to over 45,500 customers daily.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor, London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your customer service skills. Remember, they want to see how you handle real-life scenarios, so think of examples where you've gone above and beyond for customers.
✨Tip Number 3
Show your passion for food and service! When you get the chance to chat with hiring managers, let your enthusiasm shine through. Share your experiences and what excites you about working in a dynamic catering environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info about our amazing benefits and training opportunities right there.
We think you need these skills to ace Front of House Supervisor, London
Some tips for your application 🫡
Show Your Passion for Food:We want to see your love for food and customer service shine through in your application. Share any relevant experiences or stories that highlight your enthusiasm for the industry and how you connect with customers.
Tailor Your Application:Make sure to customise your CV and cover letter to match the Front of House Supervisor role. Highlight your skills in training, motivation, and customer interaction, as these are key to what we’re looking for.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with BM Caterers.
How to prepare for a job interview at Bartlett Mitchell
✨Know Your Stuff
Before the interview, make sure you’ve read up on BM Caterers and their values. Familiarise yourself with their products and services, as well as the role of a Front of House Supervisor. This will show that you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer interaction, be ready to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond to meet customer needs.
✨Team Player Vibes
Highlight your ability to work well in a team. Prepare to discuss how you’ve contributed to a positive working environment and motivated your colleagues. BM Caterers values teamwork, so showing you can fit into their culture is key.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about training opportunities or how they support staff development. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
