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- Tasks: Serve customers and maintain cleanliness in a vibrant catering environment.
- Company: Join a multi award-winning contract catering company with a passion for food.
- Benefits: Enjoy free lunch, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Why this job: Gain valuable experience in customer service while working in a fun, dynamic team.
- Qualifications: Previous customer service experience and Food Safety Level 2 certification required.
- Other info: Flexible zero-hour contract with opportunities for personal development and volunteering.
The predicted salary is between 11 - 16 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team. This is a GA position available on a zero-hour contract.
Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
General Assistant (Zero hour) in Enfield employer: Bartlett Mitchell
Contact Detail:
Bartlett Mitchell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant (Zero hour) in Enfield
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Show off your personality! When you're chatting with the interviewer, let your passion for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Assistant (Zero hour) in Enfield
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love working with customers. Share any experiences where you went the extra mile to make someone’s day better. We want to see that you’re genuinely excited about providing great service!
Highlight Relevant Experience: Make sure to mention any previous roles in customer service or food safety. If you've got those Food Safety Level 2 and Health & Safety Level 2 certificates, shout about them! We’re looking for candidates who can hit the ground running.
Be Detail-Oriented: Since attention to detail is key in this role, ensure your application is free from typos and errors. A well-presented application reflects your ability to maintain cleanliness and organisation in our restaurant areas.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Bartlett Mitchell
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and what they stand for. Familiarise yourself with their six principles and think about how your experience aligns with them. This will show that you’re genuinely interested in the role and the company.
✨Show Off Your Customer Service Skills
Since this role is all about customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a tricky situation. This will demonstrate your ability to provide prompt and efficient service.
✨Dress the Part
Even though it’s a casual role, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the opportunity and gives off a professional vibe, which is important in a customer-facing position.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team culture, training opportunities, or what a typical day looks like. It shows that you’re engaged and eager to learn more about the role and the company.
