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- Tasks: Assist in delivering exceptional customer service and maintaining cleanliness in our catering environment.
- Company: Join a multi award-winning contract catering company with a passion for food.
- Benefits: Enjoy free lunches, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Other info: Flexible shifts with 25 hours per week and excellent career development options.
- Why this job: Be part of a team that values your growth and offers unique volunteering opportunities.
- Qualifications: Customer service experience and Food Safety Level 2 certification required.
The predicted salary is between 12 - 15 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team. This is a Catering Assistant position to work 5 days out of 7 days. Shifts are 5 hours per day (25 hours per week).
Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
General Assistant in Barnsley employer: Bartlett Mitchell
Contact Detail:
Bartlett Mitchell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Barnsley
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Show off your personality! When you're chatting with the hiring manager, let your enthusiasm for food and customer service shine through. They want to see that you're not just qualified, but also a great fit for the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and gives you another chance to highlight why you're the perfect fit for the General Assistant position.
We think you need these skills to ace General Assistant in Barnsley
Some tips for your application 🫡
Show Your Passion for Food: We love foodies! Make sure to highlight your enthusiasm for catering and customer service in your application. Share any relevant experiences that showcase your love for food and how you connect with customers.
Be Detail-Oriented: Attention to detail is key in our line of work. When writing your application, mention specific examples where you've maintained cleanliness or organisation in previous roles. This will show us you understand the importance of presentation.
Communicate Clearly: Since you'll be interacting with customers regularly, it's important to demonstrate your communication skills. Use clear and concise language in your application, and maybe even share a story about how you handled customer feedback effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the info you need about the role and our amazing benefits there!
How to prepare for a job interview at Bartlett Mitchell
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and what they stand for. Familiarise yourself with their six principles and think about how you can contribute to maintaining cleanliness and customer satisfaction in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided excellent customer service. Think about times when you’ve handled feedback or resolved issues effectively, as this will demonstrate your ability to communicate confidently with customers.
✨Be Ready to Discuss Food Safety
Since food safety is crucial in this role, be prepared to talk about your Food Safety Level 2 and Health & Safety Level 2 certificates. Brush up on key practices and regulations, so you can show that you take these responsibilities seriously.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or even the monthly masterclasses with Michelin-starred chefs. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.