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- Tasks: Lead a team to deliver exceptional customer service and create a positive dining experience.
- Company: Join an award-winning catering company with a passion for food and customer satisfaction.
- Benefits: Enjoy free lunches, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Other info: Flexible hours with opportunities for extra shifts and personal development.
- Why this job: Make a real impact in a fun environment while developing your skills and career.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred, but not essential.
The predicted salary is between 12 - 15 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Front of House Supervisor.
Ensure consistent high standards of customer service and proactive customer interaction. Follow appropriate procedures and instructions. Contribute to a positive team working environment to work with the team to exceed client and company goals. Maximise performance from the team by focusing on good training and development, motivation and engagement.
This is a FOH Supervisor position to work on Saturday and Sunday, 6:30-14:30 (15 hours per week). Extra hours may be available to cover team members' holidays.
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. You’ll be sure to liaise with customers to ensure their needs have been met.
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
BM Caterers are committed to supporting your training and development to achieve your career goals.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Front of House Supervisor in Barnsley employer: Bartlett Mitchell
Contact Detail:
Bartlett Mitchell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor in Barnsley
✨Tip Number 1
Get to know the company culture! Before your interview, check out BM Caterers' website and social media. Understanding their values and what makes them tick will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your customer interaction skills! As a Front of House Supervisor, you'll be the face of the company. Role-play with a friend or family member to get comfortable with handling different customer scenarios and showcasing your communication skills.
✨Tip Number 3
Show off your leadership potential! Think of examples from your past experiences where you've motivated a team or handled a challenging situation. This will demonstrate your ability to maximise performance and contribute to a positive working environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front of House Supervisor in Barnsley
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love interacting with customers. Share any experiences where you went above and beyond to ensure someone had a great time. We want to see that you're as enthusiastic about customer service as we are!
Highlight Teamwork Skills: As a Front of House Supervisor, you'll be working closely with a team. Make sure to mention any past experiences where you contributed to a positive team environment. We value collaboration, so show us how you can help motivate and engage your colleagues!
Be Organised and Follow Instructions: We appreciate candidates who can follow procedures and stay organised. In your application, give examples of how you've successfully managed tasks or followed instructions in previous roles. This will show us that you can handle the responsibilities of the position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and the benefits we offer!
How to prepare for a job interview at Bartlett Mitchell
✨Know Your Stuff
Before the interview, make sure you’ve read up on BM Caterers and their values. Familiarise yourself with their products and services, as well as the role of a Front of House Supervisor. This will show that you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Teamwork is Key
BM Caterers values a positive team environment, so be prepared to talk about your experience working in teams. Share specific instances where you’ve motivated or trained team members, and how you contribute to a collaborative atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities they offer, or how they measure success in the Front of House Supervisor role. This shows your enthusiasm and commitment to growth.