At a Glance
- Tasks: Prepare delicious hot beverages and provide top-notch customer service.
- Company: Award-winning catering company with a passionate team.
- Benefits: Flexible hours, free meals, training opportunities, and 28+ days annual leave.
- Other info: Be part of a company recognised as one of the 'Best Companies to Work For'!
- Why this job: Join a fun team and make customers happy every day!
- Qualifications: Experience in customer service and cash handling preferred.
The predicted salary is between 24000 - 30000 £ per year.
We are a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Barista to join our team. You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs.
Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food allergy. Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.
You’ll come to us with confidence in cash handling and using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day. We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.
Our Benefits:- Monday to Friday working hours available
- Flexible working hours and the potential of condensed shifts
- Free meal provision while on shift
- Training and development opportunities including NVQ apprentice scheme & WSET courses
- 28 days annual leave with an additional day each year up to 33 days
- The opportunity to have your birthday off, every year!
- Discounts and cashback from a wide range of retail and leisure outlets
- The annual BM Caterers Summer party and FOODIES awards, as well as our site-based summer and winter parties
- Regular team events
- Life assurance and an employee assistance programme
- Cycle2work scheme – upfront loan for the necessary equipment
- Being part of a team that made the 'Best Companies' to Work For list 7 years running
Location: Wood Lane, London, W12 9RF
Barista, London employer: Bartlett Mitchell
Join our multi award-winning contract catering company as a Barista in the vibrant Wood Lane, London. We pride ourselves on a supportive work culture that values employee growth through comprehensive training and development opportunities, including NVQ apprenticeships and WSET courses. With flexible working hours, generous annual leave, and a range of exciting team events, we ensure our employees feel valued and engaged while serving our diverse clientele with exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Barista, London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our catering company. Understand our values and what makes us stand out in the industry. This will help you tailor your responses and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your barista skills! If you’ve got experience, brush up on your coffee-making techniques and customer service skills. We want to see your passion for creating delicious beverages and how you handle busy periods with a smile.
✨Tip Number 3
Be ready to showcase your personality! During the interview, let your enthusiasm shine through. We love candidates who can engage with customers and adapt to different situations, so share examples of how you've done this in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our award-winning team. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Barista, London
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Talk about your experience with preparing beverages and how you enjoy creating that perfect cup for customers. We want to see your enthusiasm for the art of being a Barista!
Highlight Your Customer Service Skills:Make sure to mention any previous experience you've had in customer service. We value communication skills and a positive attitude, so share examples of how you've gone above and beyond to make customers feel special. Remember, it's all about making connections!
Be Specific About Your Experience:Don't just say you have experience; give us the details! Whether it's cash handling, using tills, or managing stock, we want to know exactly what you've done. This helps us see how you'd fit into our team and maintain our high standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our award-winning team!
How to prepare for a job interview at Bartlett Mitchell
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and how to create popular drinks. This shows your passion for the role and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to engage with customers and maintain high service standards.
✨Practice Cash Handling Scenarios
Since cash handling is crucial for this role, practice common scenarios you might face at the till. Be ready to explain how you ensure accuracy and efficiency when processing transactions. This will show that you’re confident and capable in managing financial tasks.
✨Emphasise Teamwork and Adaptability
Be prepared to discuss how you work well in a team and adapt to changing situations. Share specific examples of how you've managed busy periods or collaborated with colleagues to meet customer needs. This aligns perfectly with their focus on maintaining high service standards during rushes.
