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- Tasks: Prepare delicious beverages and provide top-notch customer service in a vibrant coffee bar.
- Company: Join a team recognised as one of the 'Best Companies' to Work For for 7 years running.
- Benefits: Enjoy free meals, 28 days annual leave, and discounts at various retail outlets.
- Why this job: Be part of a fun, supportive environment with training opportunities to boost your career.
- Qualifications: Strong communication skills and a positive attitude; cash handling experience preferred.
- Other info: Celebrate your birthday off every year and join regular team events!
You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food
allergy.
Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.
You’ll come to us with confidence in cash handling and using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day. We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.
OurBenefits:
This is for a new Client at OX4 2DQ
• Monday to Thursday working hours available
• Free meal provision while on shift
• Training and development opportunities including NVQ apprentice scheme &WSET courses
• 28 days annual leave with an additional day each year up to 33 days
• The opportunity to have your birthday off, every year!
• Discounts and cashback from a wide range of retail and leisure outlets
• The annual BM Caterers Summer party and FOODIES awards. As well as oursite-based summer and winter parties.
• Regular team events
• Life assurance and an employee assistance programme
• Cycle2work scheme – upfront loan for the necessary equipment
• Being part of a team that made the ‘Best Companies’ to Work For list 7 yearsrunning
Barista employer: Bartlett Mitchell
Contact Detail:
Bartlett Mitchell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Show your passion for coffee! When you meet with us, share your favourite coffee experiences or what you love about being a barista. This enthusiasm can really set you apart from other candidates.
✨Tip Number 2
Demonstrate your customer service skills during the interview. Think of examples where you've gone above and beyond for a customer, as this role heavily relies on providing excellent service.
✨Tip Number 3
Be prepared to discuss how you handle busy situations. We want to know how you manage stress and keep a positive attitude when queues are long or when dealing with food allergies.
✨Tip Number 4
Familiarise yourself with our company culture and values. Mentioning how you align with our commitment to training and development can show us that you're not just looking for a job, but a place to grow your career.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Barista position. Tailor your application to highlight your relevant experience and enthusiasm for coffee and customer service.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention any previous experience in similar roles and how you can contribute to creating a welcoming environment for customers.
Highlight Relevant Skills: Make sure to emphasise your strong communication skills, adaptability, and experience with cash handling or using tills. These are crucial for the role and should be clearly stated in your CV.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in the hospitality industry.
How to prepare for a job interview at Bartlett Mitchell
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of making beverages. Share any personal experiences or knowledge you have about different coffee types, brewing methods, or customer service in a café setting.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication, prepare to showcase your ability to interact positively with customers. Think of examples where you've successfully handled customer queries or resolved issues in a friendly manner.
✨Be Ready for Situational Questions
Expect questions about how you would manage busy periods or serve customers with specific needs, such as food allergies. Prepare scenarios from your past experiences that highlight your adaptability and problem-solving skills.
✨Highlight Your Team Spirit
This position is all about teamwork, so be prepared to discuss how you work well with others. Share examples of how you've contributed to a positive team environment or participated in team events in previous roles.
