At a Glance
- Tasks: Ensure top-notch hospitality service at events and corporate meetings.
- Company: Join a multi award-winning catering company with a passion for food.
- Benefits: Enjoy free lunch, birthday leave, and discounts at various outlets.
- Other info: Access to Michelin-starred chefs and fully funded development courses.
- Why this job: Be part of a dynamic team making every customer experience memorable.
- Qualifications: Food Safety and Health & Safety Level 2 preferred, but not essential.
The predicted salary is between 24000 - 30000 £ per year.
We’re a multi award‑winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Supervisor to join our team.
Responsibilities
- From high‑profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one.
- Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.
- Your daily duties will include liaising with the client reception team regarding all bookings and booking updates, hosting a lounge service in our exec lounge, setting meeting rooms to required standards, delivery of all food and beverage requirements, and responsible for all food & health & safety requirements.
- You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times.
- You’ll be sure to liaise with customers to ensure their needs have been met.
Qualifications
- Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates.
- No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
- BM Caterers are committed to supporting your training and development to achieve your career goals.
Benefits
- An annual day off for your birthday!
- Monthly masterclasses with Michelin‑starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Compensation
Competitive salary
Hospitality Supervisor in London employer: bartlett mitchell - #TVCWoodLane
BM Caterers is an exceptional employer, offering a vibrant work culture where your contributions are valued and recognised. With a commitment to employee growth through fully funded development courses and unique benefits like a birthday day off and Freedom Friday for volunteering, you will thrive in an environment that prioritises both professional and personal well-being. Join us in delivering outstanding hospitality services while enjoying perks such as free lunches and access to mental health resources, all within a dynamic team dedicated to excellence.
Contact Details:
bartlett mitchell - #TVCWoodLane Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality during interviews! We want to see how you’d fit into our team. Be yourself, share your passion for hospitality, and don’t be afraid to let your enthusiasm shine through.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in hospitality, like dealing with a difficult customer or managing a busy event. We love candidates who can think on their feet!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll get a feel for our company culture and values right from the start.
We think you need these skills to ace Hospitality Supervisor in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences where you've gone above and beyond to create memorable customer experiences. We want to see that you genuinely care about making every moment special.
Be Detail-Oriented:Since attention to detail is key in our line of work, make sure your application reflects this. Double-check for any typos or errors, and ensure your layout is neat and professional. A polished application shows us you’ll bring the same meticulousness to your role!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight how your skills and experiences align with the responsibilities of the Hospitality Supervisor role. We love seeing candidates who take the initiative to connect their background with what we do.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at bartlett mitchell - #TVCWoodLane
✨Know Your Stuff
Familiarise yourself with the company’s values and services. Since they pride themselves on high standards of hospitality, be ready to discuss how your experience aligns with their commitment to customer satisfaction.
✨Showcase Your Attention to Detail
During the interview, highlight specific examples where your meticulous attention to detail made a difference in previous roles. This could be anything from setting up an event to ensuring food safety standards were met.
✨Practice Active Listening
Demonstrate your ability to listen carefully by asking clarifying questions when needed. This shows that you value communication and are keen to understand the needs of both clients and customers.
✨Prepare for Scenario Questions
Expect questions about how you would handle various situations, such as managing a busy event or dealing with a dissatisfied customer. Think through your responses in advance to showcase your problem-solving skills and ability to stay organised under pressure.
