At a Glance
- Tasks: Lead a team to deliver exceptional hospitality at events and corporate meetings.
- Company: Join a multi award-winning contract catering company with a passion for food.
- Benefits: Enjoy a birthday day off, free lunches, and discounts at various outlets.
- Other info: Opportunities for personal growth and volunteering on Freedom Fridays.
- Why this job: Make every customer experience memorable while developing your skills with top chefs.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred but not essential.
The predicted salary is between 30000 - 42000 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Supervisor to join our team. From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one.
Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential. Your daily duties will include:
- Liaising with the client reception team regarding all bookings and booking updates
- Hosting a lounge service in our exec lounge
- Setting meeting rooms to required standards
- Delivery of all food and beverage requirements
- Responsible for all food & health & safety requirements
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met.
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
BM Caterers is committed to supporting your training and development to achieve your career goals.
Benefits:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Compensation: Competitive salary
Hospitality Supervisor/Team Leader employer: bartlett mitchell - #TVCWoodLane
BM Caterers is an exceptional employer, offering a dynamic work environment where hospitality excellence is at the forefront. With a strong emphasis on employee growth and development, team members are encouraged to enhance their skills while enjoying a supportive culture that values discretion and professionalism. Located in a vibrant area, employees benefit from engaging corporate events that foster collaboration and creativity.
Contact Details:
bartlett mitchell - #TVCWoodLane Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor/Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve made customer service memorable in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like BM Caterers, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for success! Research the company’s values and services before your interview. Knowing their mission will help you tailor your responses and show that you’re genuinely interested in being part of their team.
We think you need these skills to ace Hospitality Supervisor/Team Leader
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences where you’ve gone above and beyond to create a memorable customer experience. We want to see that you’re not just looking for a job, but that you genuinely care about making every moment special for our guests.
Be Detail-Oriented:Since attention to detail is key in our line of work, make sure your application reflects this. Double-check for any typos or errors, and ensure your layout is neat and professional. We appreciate candidates who take the time to present themselves well, as it mirrors the high standards we uphold in our service.
Tailor Your Application:Don’t just send out the same application everywhere! Take a moment to tailor your CV and cover letter to highlight how your skills and experiences align with the role of Hospitality Supervisor. Mention specific duties from the job description that excite you and how you can contribute to our team at BM Caterers.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the information you need about the role and our company. Plus, it shows us that you’re serious about joining our team!
How to prepare for a job interview at bartlett mitchell - #TVCWoodLane
✨Know Your Stuff
Make sure you’re familiar with the company’s services and values. Brush up on their catering offerings and any recent events they’ve hosted. This shows you’re genuinely interested and ready to contribute.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences where you’ve delivered exceptional customer service. Highlight situations where you’ve had to be discreet and polite, as these qualities are essential for the role.
✨Be Organised and Detail-Oriented
Since the role requires meticulous attention to detail, think of ways to demonstrate your organisational skills. You could discuss how you’ve successfully managed multiple tasks or events in the past without missing a beat.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, training opportunities, or specific challenges the company faces. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
