At a Glance
- Tasks: Ensure top-notch hospitality service at events and corporate meetings.
- Company: Join a multi award-winning contract catering company with a passion for food.
- Benefits: Enjoy a birthday day off, free lunches, and discounts at various outlets.
- Other info: Access to training, development courses, and a supportive work environment.
- Why this job: Be part of a dynamic team and make every customer experience memorable.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred but not essential.
The predicted salary is between 25000 - 30000 £ per year.
We’re a multi award‑winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Supervisor to join our team.
Responsibilities
- From high‑profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one.
- Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.
- Your daily duties will include liaising with the client reception team regarding all bookings and booking updates, hosting a lounge service in our exec lounge, setting meeting rooms to required standards, delivery of all food and beverage requirements, and responsible for all food & health & safety requirements.
- You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times.
- You’ll be sure to liaise with customers to ensure their needs have been met.
Qualifications
- Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates.
- No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
BM Caterers are committed to supporting your training and development to achieve your career goals.
Benefits
- An annual day off for your birthday!
- Monthly masterclasses with Michelin‑starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Compensation
Competitive salary
Hospitality Supervisor employer: bartlett mitchell - #TVCWoodLane
BM Caterers is an exceptional employer that prioritises the growth and well-being of its team members. With a vibrant work culture that includes monthly masterclasses with Michelin-starred chefs and a commitment to professional development, employees enjoy unique benefits such as a paid day off for volunteering and free lunches every workday. Located in a dynamic environment, this role as a Hospitality Supervisor offers the chance to be part of a multi award-winning company dedicated to delivering outstanding customer experiences while fostering a supportive and inclusive workplace.
Contact Details:
bartlett mitchell - #TVCWoodLane Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve made customer service memorable in the past.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle various scenarios in hospitality, like dealing with difficult customers or managing a busy event. Practice your responses so you can answer confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our award-winning team!
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences where you've gone above and beyond to create memorable customer experiences. We want to see that you genuinely care about making every moment special.
Be Detail-Oriented:Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors, and format your CV neatly. We appreciate a well-organised application that mirrors the meticulous service we provide.
Tailor Your Application:Don’t just send out the same application everywhere! Take the time to tailor your CV and cover letter to our specific job description. Highlight relevant skills and experiences that align with what we’re looking for in a Hospitality Supervisor.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at bartlett mitchell - #TVCWoodLane
✨Know Your Stuff
Before the interview, make sure you’ve read up on the company and its services. Familiarise yourself with their food safety and health standards, as well as any recent events they’ve hosted. This shows you’re genuinely interested and ready to contribute.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences that highlight your attention to detail and customer service skills. Think about times when you went above and beyond to ensure a positive experience for customers, as this is key for a Hospitality Supervisor role.
✨Practice Active Listening
During the interview, demonstrate your ability to listen carefully and respond thoughtfully. This is crucial in hospitality, where understanding client needs is paramount. You might even want to ask clarifying questions to show you’re engaged and keen to understand.
✨Dress the Part
Since you’ll be working in a hospitality environment, it’s important to present yourself professionally. Dress smartly for the interview to reflect the high standards expected in the role. It sets a positive tone and shows you take the opportunity seriously.
