At a Glance
- Tasks: Prepare delicious hot beverages and provide top-notch customer service.
- Company: Award-winning contract catering company with a passionate team.
- Benefits: Flexible hours, free meals, training opportunities, and 28+ days annual leave.
- Other info: Be part of a company recognised as one of the 'Best Companies' to Work For.
- Why this job: Join a fun team and make customers happy every day!
- Qualifications: Experience in customer service and cash handling preferred.
The predicted salary is between 20000 - 25000 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Barista to join our team. You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs.
Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food allergy. Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.
You’ll come to us with confidence in cash handling and using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day. We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.
Our Benefits:
- Monday to Friday working hours available
- Flexible working hours and the potential of condensed shifts
- Free meal provision while on shift
- Training and development opportunities including NVQ apprentice scheme & WSET courses
- 28 days annual leave with an additional day each year up to 33 days
- The opportunity to have your birthday off, every year!
- Discounts and cashback from a wide range of retail and leisure outlets
- The annual BM Caterers Summer party and FOODIES awards, as well as our site-based summer and winter parties
- Regular team events
- Life assurance and an employee assistance programme
- Cycle2work scheme - upfront loan for the necessary equipment
- Being part of a team that made the ‘Best Companies’ to Work For list 7 years running
Barista employer: bartlett mitchell - #TVCWoodLane
Join our multi award-winning contract catering company as a Barista, where you'll be part of a vibrant team dedicated to serving over 45,500 satisfied customers daily. With a strong focus on employee growth, we offer extensive training opportunities, flexible working hours, and a supportive work culture that values individual contributions. Enjoy unique benefits such as free meals during shifts, generous annual leave, and the chance to celebrate your birthday off, all while being part of a company recognised as one of the 'Best Companies' to Work For for seven consecutive years.
Contact Details:
bartlett mitchell - #TVCWoodLane Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our coffee bar concept and what makes us stand out. This will help you show off your enthusiasm and understanding of our brand during the chat.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, like managing a busy queue or assisting someone with dietary restrictions. Being prepared will help you shine in the interview.
✨Tip Number 3
Show off your passion for coffee! Talk about your favourite brews and any experience you have with making hot beverages. We love seeing candidates who are genuinely excited about what they do!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our award-winning team. Let’s get you brewing with us!
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Talk about your experience with preparing hot beverages and how you see it as an art form. We want to know what makes you excited about being a Barista!
Highlight Your Customer Service Skills:Make sure to mention any previous experience in customer service. We value communication skills and a positive attitude, so share examples of how you've engaged with customers and handled their requests. Show us that you can keep our customers happy!
Be Specific About Your Experience:Don’t just say you have experience; tell us about it! Include details about cash handling, using tills, and any merchandising or stock rotation you've done. This will help us see how you can contribute to maintaining our high standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at bartlett mitchell - #TVCWoodLane
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and how to create popular drinks. This shows your passion for the role and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to engage with customers and maintain high service standards.
✨Practice Cash Handling Scenarios
Since cash handling is crucial for this role, practice common scenarios you might face at the till. Be familiar with how to handle transactions efficiently and accurately, and be ready to explain your experience with tills and cash management during the interview.
✨Emphasise Teamwork and Adaptability
This role requires working in a fast-paced environment, so highlight your ability to work well in a team and adapt to changing situations. Share specific examples of how you've successfully collaborated with colleagues or adjusted to busy periods in previous jobs.
