At a Glance
- Tasks: Ensure cleanliness and presentation of food counters while providing excellent customer service.
- Company: Award-winning contract catering company serving over 45,500 customers daily.
- Benefits: Competitive pay, flexible hours, and a fun team environment.
- Other info: Great opportunity for career growth in the catering industry.
- Why this job: Join a passionate team and make every customer's experience memorable.
- Qualifications: Food Safety Level 2 certification and strong communication skills.
The predicted salary is between 20000 - 25000 € per year.
We’re a multi award‑winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
Monitoring counters and chillers to make sure they’re clean, well‑stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail.
You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health.
General Assistant employer: bartlett mitchell - #SOOxfordCircus
As a multi award-winning contract catering company, we pride ourselves on fostering a vibrant work culture that values teamwork and excellence. Our General Assistants enjoy comprehensive training, opportunities for career advancement, and the chance to be part of a dynamic team dedicated to delivering exceptional customer service. Located in a bustling environment, our employees benefit from a supportive atmosphere that encourages personal growth and development while serving over 45,500 satisfied customers daily.
Contact Detail:
bartlett mitchell - #SOOxfordCircus Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the catering industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and answers with a mate. This will help you feel more confident and articulate when discussing how you can contribute to our team.
✨Tip Number 3
Show us your passion! When you come in for an interview, let your enthusiasm for customer service and food safety shine through. We love seeing candidates who genuinely care about providing a great experience for our customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick email thanking the interviewer for their time. It shows your professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Your Passion for Food:Let us know why you love food and customer service! Share any experiences that highlight your enthusiasm for providing great service and keeping things clean and tidy. We want to see your personality shine through!
Be Detail-Oriented:Since we value meticulous attention to detail, make sure to highlight any past roles where you’ve had to keep things organised and presentable. Mention specific examples of how you maintained cleanliness or stocked items effectively.
Communicate Clearly:We’re looking for someone who can communicate confidently with customers. In your application, showcase your ability to listen and respond to feedback. A little anecdote about a time you turned a customer’s experience around could go a long way!
Follow the Application Process:Make sure to apply through our website! It’s the best way for us to receive your application and get to know you better. Don’t forget to double-check your details before hitting send – we want to see your best self!
How to prepare for a job interview at bartlett mitchell - #SOOxfordCircus
✨Know the Company Inside Out
Before your interview, take some time to research the catering company. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a General Assistant, attention to detail is key. Be prepared to discuss specific examples from your past experiences where you've demonstrated this skill. Whether it’s maintaining cleanliness or ensuring food safety, highlight how your meticulous nature aligns with their six principles.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will help you provide relevant answers and show that you can take instructions well. You might even want to practice with a friend, simulating common interview questions to enhance your listening skills.
✨Engage with Customer Service Scenarios
Since the role involves interacting with customers, be ready to discuss how you would handle various customer service situations. Think of examples where you’ve successfully dealt with feedback or resolved issues, demonstrating your ability to ensure a positive experience for every customer.
