At a Glance
- Tasks: Assist in delivering exceptional customer service and maintain cleanliness in the restaurant.
- Company: Award-winning contract catering company serving over 45,500 customers daily.
- Benefits: Birthday off, masterclasses with Michelin-starred chefs, free lunch, and discounts.
- Other info: Enjoy a dynamic work environment with opportunities for personal development.
- Why this job: Join a passionate team and make every customer experience memorable.
- Qualifications: Customer service experience and Food Safety Level 2 certification required.
The predicted salary is between 20000 - 25000 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.
Monitoring counters and chillers to make sure they’re clean, well‑stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin‑starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Compensation: Competitive salary
General Assistant in Hemel Hempstead employer: bartlett mitchell - #SIHemelHempstead
Join our multi award-winning contract catering company, where we pride ourselves on a vibrant work culture that values teamwork and customer satisfaction. As a General Assistant, you'll enjoy unique benefits such as an annual day off for your birthday, monthly masterclasses with Michelin-starred chefs, and fully funded development courses to enhance your skills. With a focus on employee well-being, including free lunches and mental health support, we offer a rewarding environment for those looking to grow in the hospitality industry.
Contact Details:
bartlett mitchell - #SIHemelHempstead Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Hemel Hempstead
✨Tip Number 1
Get to know the company! Research our values and what makes us tick. When you walk into that interview, show us you’re not just another candidate but someone who genuinely connects with our mission of serving satisfied customers every day.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve gone above and beyond for a customer. We love hearing about real experiences, so be ready to share how you’ve made a positive impact in previous roles.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Show us you take pride in your appearance and understand the importance of professionalism in a catering environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace General Assistant in Hemel Hempstead
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love working with customers. Share any experiences that highlight your ability to provide excellent service and how you can make every customer interaction a positive one.
Highlight Your Attention to Detail:Since we value cleanliness and presentation, make sure to mention any relevant experience where you've had to maintain high standards. Talk about how you ensure everything is well-stocked and presented beautifully.
Mention Your Food Safety Knowledge:Don’t forget to include your Food Safety Level 2 and Health & Safety Level 2 certificates in your application. This shows us that you’re serious about following procedures and keeping our customers safe.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at bartlett mitchell - #SIHemelHempstead
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and principles. Since they focus on cleanliness and customer satisfaction, think about how your past experiences align with these. Be ready to share specific examples of how you've maintained high standards in previous roles.
✨Show Off Your Customer Service Skills
This role is all about providing excellent service, so be prepared to discuss your experience in customer-facing positions. Think of a time when you went above and beyond for a customer and how you handled feedback. This will show that you can communicate confidently and react to customer needs.
✨Demonstrate Attention to Detail
Since the job requires meticulous attention to detail, come prepared with examples that highlight this skill. Whether it’s ensuring cleanliness or managing stock levels, share stories that illustrate your ability to keep things organised and presentable.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team culture, training opportunities, or what a typical day looks like for a General Assistant. It’s a great way to demonstrate your enthusiasm!
