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- Tasks: Ensure cleanliness and presentation of food counters while providing excellent customer service.
- Company: Award-winning contract catering company serving over 45,500 customers daily.
- Benefits: Birthday off, free lunch, discounts, and development courses with Michelin-starred chefs.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make every customer experience memorable.
- Qualifications: Customer service experience and Food Safety Level 2 certification required.
The predicted salary is between 20000 - 25000 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / Catering Assistant to join our team from Monday to Friday (40 hours per week).
Responsibilities and Qualifications
- Monitoring counters and chillers to ensure they’re clean, well‑stocked and presented in line with our six principles.
- Regularly checking the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail.
- Listening carefully and taking instructions from your manager, providing prompt and efficient service at all times.
- Communicating confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
- Following procedures and displaying good food safety practice at all times.
- Holding Food Safety Level 2 and Health & Safety Level 2 certificates.
- Having previous experience working in a customer service environment, with good merchandising skills and till experience.
Benefits
- An annual day off for your birthday!
- Monthly masterclasses with Michelin‑starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
General Assistant employer: bartlett mitchell - #PVauxhall
Contact Detail:
bartlett mitchell - #PVauxhall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and culture will help you connect during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of a General Assistant, especially your customer service skills.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance reflects well on your attention to detail.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love working with customers. Share any experiences that highlight your ability to provide excellent service and how you can make every customer’s experience a positive one.
Highlight Relevant Experience: Make sure to mention any previous roles in customer service or catering. We want to see how your skills and experiences align with what we’re looking for, so don’t hold back on showcasing your merchandising skills and till experience!
Be Detail-Oriented: Since attention to detail is key in our line of work, use your application to demonstrate how you’ve maintained cleanliness and organisation in past roles. A few examples will go a long way in showing us you’re the right fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at bartlett mitchell - #PVauxhall
✨Know the Company
Before your interview, take some time to research the catering company. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role involves interacting with customers, be prepared to share specific examples from your past experiences where you provided excellent customer service. Highlight situations where you listened to customer feedback and adapted your approach to meet their needs.
✨Demonstrate Attention to Detail
Given the emphasis on cleanliness and presentation in the job description, think of instances where your attention to detail made a difference. Whether it was maintaining a clean workspace or ensuring food safety standards, be ready to discuss how you prioritise these aspects in your work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a General Assistant. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.