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- Tasks: Ensure cleanliness and presentation of food counters while providing excellent customer service.
- Company: Award-winning contract catering company serving over 45,500 customers daily.
- Benefits: Birthday off, free lunch, discounts, and development courses with Michelin-starred chefs.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make every customer experience memorable.
- Qualifications: Customer service experience and Food Safety Level 2 certification required.
The predicted salary is between 20000 - 25000 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / Catering Assistant to join our team from Monday to Friday (40 hours per week).
Responsibilities and Qualifications
- Monitoring counters and chillers to ensure they’re clean, well‑stocked and presented in line with our six principles.
- Regularly checking the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail.
- Listening carefully and taking instructions from your manager, providing prompt and efficient service at all times.
- Communicating confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
- Following procedures and displaying good food safety practice at all times.
- Holding Food Safety Level 2 and Health & Safety Level 2 certificates.
- Having previous experience working in a customer service environment, with good merchandising skills and till experience.
Benefits
- An annual day off for your birthday!
- Monthly masterclasses with Michelin‑starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
General Assistant in City of Westminster employer: bartlett mitchell - #PVauxhall
Contact Detail:
bartlett mitchell - #PVauxhall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and culture will help you connect during the conversation.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will show that you’re ready to provide that prompt and efficient service they’re looking for.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. It reflects your attention to detail, which is key in this role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace General Assistant in City of Westminster
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love working with customers. Share any experiences that highlight your ability to provide excellent service and how you can make every customer’s experience a positive one.
Highlight Relevant Experience: Make sure to mention any previous roles in customer service or catering. We want to see how your skills and experiences align with what we’re looking for, so don’t hold back on showcasing your merchandising skills and till experience!
Be Detail-Oriented: Since attention to detail is key in our role, use your application to demonstrate how you’ve maintained cleanliness and organisation in past jobs. A few examples of how you’ve kept things well-stocked and presented will go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at bartlett mitchell - #PVauxhall
✨Know Your Role
Make sure you understand the responsibilities of a General Assistant. Familiarise yourself with the job description and think about how your previous experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to ensure customer satisfaction, as this will demonstrate your ability to create positive experiences.
✨Emphasise Attention to Detail
The job requires meticulous attention to cleanliness and presentation. Prepare to discuss how you maintain high standards in your work environment. You could mention any relevant experiences where your attention to detail made a difference, whether in food safety or general cleanliness.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might want to inquire about the team culture, training opportunities, or what a typical day looks like for a General Assistant. It’s a great way to engage with the interviewer and leave a lasting impression.