At a Glance
- Tasks: Lead a team to deliver exceptional hospitality at events and meetings.
- Company: Join a multi award-winning catering company with a passion for food.
- Benefits: Enjoy free lunches, birthday leave, and discounts at various outlets.
- Other info: Flexible hours, training opportunities, and a supportive work environment.
- Why this job: Make every customer experience memorable while developing your skills.
- Qualifications: Food Safety and Health & Safety Level 2 preferred but not essential.
The predicted salary is between 24000 - 30000 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Supervisor to join our team. This is a Hospitality Supervisor position to work from Monday to Thursday on flexible hours based on business needs. Start date in August.
From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential.
Your daily duties will include:
- Liaising with the client reception team regarding all bookings and booking updates
- Hosting a lounge service in our exec lounge
- Setting meeting rooms to required standards
- Delivery of all food and beverage requirements
- Responsible for all food & health & safety requirements
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. You’ll be sure to liaise with customers to ensure their needs have been met.
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
BM Caterers are committed to supporting your training and development to achieve your career goals.
Benefits:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Hospitality Supervisor / Team Leader employer: bartlett mitchell - #PEmbassy
BM Caterers is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that includes monthly masterclasses with Michelin-starred chefs, fully funded training courses, and unique benefits like Freedom Friday for volunteering, employees are empowered to grow both personally and professionally. Located in a dynamic environment, this role offers flexible hours and a supportive atmosphere, making it an ideal place for those seeking meaningful and rewarding employment in the hospitality sector.
Contact Details:
bartlett mitchell - #PEmbassy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor / Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for hospitality shine through. Share your experiences and how you can contribute to creating those positive customer experiences.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Prepare for success! Research the company’s values and services, especially if you're eyeing a role with us. Tailor your approach to show how you align with our mission and how you can help elevate the customer experience.
We think you need these skills to ace Hospitality Supervisor / Team Leader
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences where you’ve gone above and beyond to create memorable customer experiences. We want to see that you’re not just looking for a job, but that you genuinely care about making every moment special for our guests.
Tailor Your Application:Make sure to customise your application to fit the role of Hospitality Supervisor. Highlight relevant skills and experiences that align with the job description. We appreciate when candidates take the time to connect their background with what we do at StudySmarter!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We value communication skills, so make sure your writing reflects your ability to convey information effectively, just like you would in a busy hospitality environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter right from the start!
How to prepare for a job interview at bartlett mitchell - #PEmbassy
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s services and values. Brush up on their catering offerings and any recent events they’ve hosted. This will show that you’re genuinely interested and have done your homework.
✨Showcase Your Hospitality Skills
Prepare to discuss specific examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to ensure a positive experience for guests, as this is crucial for a Hospitality Supervisor role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling difficult customers or managing a busy event. Practise your responses to these scenarios, focusing on how you would maintain high standards of service under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
