At a Glance
- Tasks: Assist in delivering excellent customer service and maintain cleanliness in the restaurant.
- Company: Award-winning contract catering company serving over 45,500 customers daily.
- Benefits: Birthday off, free lunch, discounts, and fully funded development courses.
- Other info: Flexible zero-hour contract with opportunities for personal growth and volunteering.
- Why this job: Join a passionate team and learn from Michelin-starred chefs while making customers smile.
- Qualifications: Customer service experience and Food Safety Level 2 certification required.
The predicted salary is between 10 - 12 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team. This is a GA position available on a zero hour to cover holidays and sicknesses.
Monitoring counters and chillers to make sure they’re clean, well-stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.
Benefits:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
General Assistant in Hemel Hempstead employer: bartlett mitchell - #GHemel
Join our multi award-winning contract catering company, where we pride ourselves on a vibrant work culture that values teamwork and customer satisfaction. As a General Assistant, you'll enjoy unique benefits such as monthly masterclasses with Michelin-starred chefs, a paid day off for volunteering, and fully funded development courses to enhance your skills. With a focus on employee well-being and growth, we offer a supportive environment that makes every day rewarding and meaningful.
Contact Details:
bartlett mitchell - #GHemel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Hemel Hempstead
✨Tip Number 1
Get to know the company! Research our values and what makes us tick. When you walk into that interview, show us you’re not just another candidate but someone who genuinely connects with our mission of serving satisfied customers.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve gone above and beyond for a customer. We love hearing about real experiences, so be ready to share how you’ve made someone’s day better.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Show us you take pride in your appearance and understand the importance of professionalism in our catering environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re keen and appreciate the opportunity to chat with us. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace General Assistant in Hemel Hempstead
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love working with customers. Share any experiences that highlight your ability to provide excellent service and how you handle feedback. We want to see your enthusiasm shine through!
Highlight Relevant Experience:Make sure to mention any previous roles you've had in customer service or food-related environments. We’re looking for those who can demonstrate their skills in merchandising and till operations, so don’t hold back on showcasing your experience!
Be Detail-Oriented:Since attention to detail is key in this role, ensure your application is free from typos and errors. A well-structured and clean application reflects the meticulousness we value in our General Assistants.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at bartlett mitchell - #GHemel
✨Know Your Stuff
Make sure you’re familiar with the company’s values and principles, especially their six principles. This will show that you’re genuinely interested in the role and understand what they stand for.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you went above and beyond to ensure a positive experience for customers.
✨Be Ready to Listen and Adapt
During the interview, demonstrate your ability to listen carefully and take instructions. You might be asked situational questions, so practice responding to scenarios where you had to adapt quickly to feedback or changes.
✨Highlight Your Food Safety Knowledge
Since food safety is crucial in this role, be prepared to discuss your Food Safety Level 2 and Health & Safety Level 2 certificates. Share how you’ve applied this knowledge in past roles to ensure a safe and clean environment.
