Customer Service & General Assistant – Flexible Hours

Customer Service & General Assistant – Flexible Hours

Part-Time 10 - 12 Β£ / hour (est.) No working from home possible
bartlett mitchell - #GHemel

At a Glance

  • Tasks: Maintain cleanliness and deliver top-notch customer service in a dynamic environment.
  • Company: Join an award-winning catering company with a focus on excellence.
  • Benefits: Flexible hours, great team atmosphere, and valuable experience.
  • Other info: Perfect for students seeking flexible work around their studies.
  • Why this job: Be part of a supportive team and make customers smile every day.
  • Qualifications: Food Safety and Health & Safety Level 2 certificates required.

The predicted salary is between 10 - 12 Β£ per hour.

bartlett mitchell - #GHemel is seeking a Customer Service Assistant / General Assistant in Hemel Hempstead. This zero-hour position covers holidays and sickness, focusing on maintaining cleanliness and delivering excellent customer service.

The role includes monitoring food counters and receiving customer feedback to ensure positive experiences.

Applicants should possess Food Safety and Health & Safety Level 2 certificates, along with relevant customer service experience.

Join a team in an award-winning catering company.

Customer Service & General Assistant – Flexible Hours employer: bartlett mitchell - #GHemel

Bartlett Mitchell is an award-winning catering company that prides itself on fostering a supportive and dynamic work environment in Hemel Hempstead. As a Customer Service & General Assistant, you will benefit from flexible hours, allowing for a great work-life balance, while also having the opportunity to grow your skills in customer service and food safety. Join a team that values excellence and encourages personal development, making it an ideal place for those seeking meaningful and rewarding employment.

bartlett mitchell - #GHemel

Contact Details:

bartlett mitchell - #GHemel Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Customer Service & General Assistant – Flexible Hours

✨Connect with the Community

Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet β€” it's all about who you know!

✨Attend Local Job Fairs

Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like bartlett mitchell - #GHemel and show off your personality in person.

✨Boost Your Visibility

Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.

✨Apply Directly Through Us!

Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at bartlett mitchell - #GHemel and let us see your personality shine through!

We think you need these skills to ace Customer Service & General Assistant – Flexible Hours

Customer Service
Food Safety Level 2
Health & Safety Level 2
Cleanliness Maintenance
Feedback Monitoring
Positive Experience Delivery
Relevant Customer Service Experience

Some tips for your application 🫑

Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.

Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.

Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and bartlett mitchell - #GHemel.

Get Familiar with Our Brand:Before applying, take some time to learn about bartlett mitchell - #GHemel and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!

How to prepare for a job interview at bartlett mitchell - #GHemel

✨Show Off Your Communication Skills

In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.

✨Know the Tools of the Trade

Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress bartlett mitchell - #GHemel.

✨Highlight Your Flexibility

Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.

✨Prepare for Scenario-Based Questions

Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which bartlett mitchell - #GHemel will surely appreciate.