General Assistant

General Assistant

Full-Time 20000 - 25000 £ / year (est.) No home office possible
B

At a Glance

  • Tasks: Ensure cleanliness and presentation of food counters while providing excellent customer service.
  • Company: Award-winning contract catering company serving over 45,500 customers daily.
  • Benefits: Birthday off, masterclasses with Michelin-starred chefs, free lunch, and discounts.
  • Other info: Enjoy a dynamic work environment with opportunities for personal development.
  • Why this job: Join a passionate team and make every customer experience memorable.
  • Qualifications: Customer service experience and Food Safety Level 2 certification required.

The predicted salary is between 20000 - 25000 £ per year.

We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Casual General Assistant to join our team.

Monitoring counters and chillers to make sure they’re clean, well‑stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

Benefits:
  • An annual day off for your birthday!
  • Monthly masterclasses with Michelin-starred chefs.
  • Fully funded development courses ranging from levels 2 to 7.
  • Discounts and cashback at a wide variety of retail and leisure outlets.
  • Cycle-to-work scheme.
  • Freedom Friday – a paid day off to volunteer at a charity of your choice.
  • Free lunch every workday!
  • 24/7 access to the Mental Health Charter App.
  • Enhanced parental leave benefits.
  • Paid leave for fertility treatments.
  • Grandparent leave to support your loved ones with their new arrival.

General Assistant employer: bartlett mitchell - #GEnfield

Join our multi award-winning contract catering company as a Casual General Assistant, where you will be part of a vibrant team dedicated to delivering exceptional customer experiences. Enjoy a supportive work culture that prioritises employee growth through fully funded development courses and unique benefits like Freedom Friday for volunteering, monthly masterclasses with Michelin-starred chefs, and free lunches every day. With a focus on well-being and community engagement, we offer an environment that not only values your contributions but also encourages you to thrive both personally and professionally.
B

Contact Detail:

bartlett mitchell - #GEnfield Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Assistant

✨Tip Number 1

Get to know the company! Research our values and what makes us tick. When you walk into that interview, show us you’re not just another candidate but someone who genuinely connects with our mission of serving satisfied customers.

✨Tip Number 2

Practice your customer service skills! We love candidates who can communicate confidently and handle feedback like a pro. Role-play common scenarios with friends or family to get comfortable with responding to customer needs.

✨Tip Number 3

Show off your attention to detail! During the interview, share examples of how you’ve maintained cleanliness and organisation in previous roles. We want to see that you take pride in your work and can keep our counters and chillers looking top-notch.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our award-winning team. Let’s make it happen!

We think you need these skills to ace General Assistant

Attention to Detail
Customer Service Skills
Communication Skills
Food Safety Level 2
Health & Safety Level 2
Merchandising Skills
Till Experience
Ability to Follow Procedures
Listening Skills
Efficiency in Service

Some tips for your application 🫡

Show Your Passion for Food: We love foodies! When you write your application, let your passion for food and customer service shine through. Share any relevant experiences that highlight your enthusiasm for creating great dining experiences.

Be Detail-Oriented: Since attention to detail is key in our role, make sure your application reflects this. Double-check for typos and ensure your formatting is neat. A clean and well-presented application shows us you care about the little things!

Highlight Relevant Experience: If you've worked in customer service or have experience with food safety, shout about it! We want to see how your background aligns with what we do. Tailor your application to showcase your skills that match our needs.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!

How to prepare for a job interview at bartlett mitchell - #GEnfield

✨Know Your Stuff

Before the interview, make sure you understand the company’s values and principles. Familiarise yourself with their approach to customer service and food safety, as these are crucial for a General Assistant role.

✨Show Off Your Experience

Be ready to discuss your previous customer service experience in detail. Think of specific examples where you provided excellent service or handled feedback effectively, as this will demonstrate your ability to meet customer needs.

✨Ask Questions

Prepare some thoughtful questions to ask during the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values, especially regarding teamwork and customer interaction.

✨Dress the Part

Even though it’s a casual position, dressing smartly can make a great first impression. Aim for a neat and tidy appearance that reflects the professionalism of the catering industry.

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