At a Glance
- Tasks: Prepare delicious hot beverages and provide excellent customer service in a vibrant café environment.
- Company: Join an award-winning catering company with a passion for food and customer satisfaction.
- Benefits: Enjoy free lunch, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Other info: Flexible shifts, career development opportunities, and a supportive work culture.
- Why this job: Be part of a dynamic team and make customers smile every day!
- Qualifications: Experience in customer service and confidence in cash handling preferred.
The predicted salary is between 12 - 15 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Barista to join our team. This is a barista position to support in the restaurant according to business needs. Shifts Monday to Friday. 32h/week.
You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food allergy.
Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.
You’ll come to us with confidence in cash handling and using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day. We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Barista/ General Assistant in London employer: bartlett mitchell - #GBasinghall
Join our multi award-winning contract catering company as a Barista/General Assistant, where you'll be part of a vibrant team serving over 45,500 satisfied customers daily. Enjoy a supportive work culture that prioritises employee growth with fully funded development courses and unique benefits like a birthday day off, monthly masterclasses with Michelin-starred chefs, and a Freedom Friday to volunteer for a charity of your choice. With a focus on high customer service standards and a commitment to your well-being, this is an excellent opportunity for those seeking meaningful and rewarding employment in a dynamic environment.
Contact Details:
bartlett mitchell - #GBasinghall Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Barista/ General Assistant in London
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and what makes them tick will help you connect during your chat.
✨Tip Number 2
Practice your barista skills! If you can whip up a mean cappuccino or latte art, show it off. Bring your passion for coffee to the table – it’s all about that enthusiasm!
✨Tip Number 3
Be ready to showcase your customer service skills. Think of examples where you’ve gone above and beyond for customers. They want to see how you handle busy times and tricky requests!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can make a lasting impression. It shows you’re keen and professional, which is exactly what they’re looking for.
We think you need these skills to ace Barista/ General Assistant in London
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let us know why you love being a Barista! Share your favourite coffee-making techniques or any special drinks you enjoy preparing. This will help us see your enthusiasm and passion for the role.
Highlight Your Customer Service Skills:We want to hear about your experience in customer service! Mention specific situations where you’ve gone above and beyond to make a customer happy. This shows us that you understand the importance of great service in our busy environment.
Be Yourself:Don’t be afraid to let your personality shine through in your application. We’re looking for someone who is positive, enthusiastic, and adaptable. A little bit of your unique flair can make your application stand out!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at bartlett mitchell - #GBasinghall
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand different brewing methods, types of beans, and how to create popular beverages. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you handled difficult customers or adapted to changing needs, as this is crucial in a fast-paced environment.
✨Practice Cash Handling Scenarios
Since cash handling is part of the job, be ready to discuss your experience with tills and managing transactions. You might even want to practice some mock scenarios to feel more confident during the interview.
✨Emphasise Teamwork and Adaptability
This role requires working closely with others and adapting to various situations. Share stories that demonstrate your ability to work well in a team and how you've successfully adapted to changes in a previous job.
