At a Glance
- Tasks: Prepare delicious hot beverages and provide excellent customer service in a busy restaurant.
- Company: Join an award-winning catering company with a passion for food and service.
- Benefits: Enjoy free lunch, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Other info: Opportunities for career growth and personal development await you!
- Why this job: Be part of a dynamic team and make customers happy every day!
- Qualifications: Experience in customer service and confidence in cash handling preferred.
The predicted salary is between 12 - 15 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Barista to join our team. This is a barista position to support in the restaurant according to business needs. Shifts Monday to Friday. 32h/week.
You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food allergy.
Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.
You’ll come to us with confidence in cash handling and using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day. We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Barista/ General Assistant employer: bartlett mitchell - #GBasinghall
Join our multi award-winning contract catering company as a Barista/General Assistant, where you'll be part of a vibrant team serving over 45,500 satisfied customers daily. Enjoy a supportive work culture that prioritises employee growth with fully funded development courses and unique benefits like a birthday day off, monthly masterclasses with Michelin-starred chefs, and a Freedom Friday to volunteer for a charity of your choice. With a focus on high customer service standards and a commitment to your well-being, this is an excellent opportunity for those looking to thrive in a dynamic environment.
Contact Details:
bartlett mitchell - #GBasinghall Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Barista/ General Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and what makes them tick will help you connect during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your barista skills! If you can, whip up some drinks at home or in a café. Being able to talk about your experience with coffee and customer service will make you stand out as someone who’s passionate about the role.
✨Tip Number 3
Be ready to showcase your personality! During the interview, let your enthusiasm shine through. Remember, they’re looking for someone who can engage with customers and create a positive atmosphere, so don’t hold back on your charm!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Barista/ General Assistant
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let us know why you love being a Barista! Share your favourite coffee-making techniques or any special experiences you've had in the industry. We want to see that enthusiasm shine through!
Tailor Your CV:Make sure your CV is tailored to the role. Highlight any relevant experience in customer service and cash handling, as well as your ability to adapt to busy environments. We appreciate when applicants take the time to connect their skills to what we’re looking for.
Be Personable in Your Cover Letter:Your cover letter is your chance to show off your personality! Use it to demonstrate your communication skills and how you engage with customers. Remember, we value a positive attitude and a friendly approach, so let that come across in your writing.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can explore all the benefits we offer while you’re there!
How to prepare for a job interview at bartlett mitchell - #GBasinghall
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to engage with customers and maintain high service standards.
✨Practice Handling Common Scenarios
Anticipate questions about how you would manage busy periods or serve customers with special requests, like food allergies. Practising these scenarios can help you articulate your thought process and adaptability during the interview.
✨Dress the Part
Even though it’s a casual environment, dressing smartly can make a great first impression. Aim for a neat and professional look that reflects the company’s standards. It shows you take the opportunity seriously and are ready to represent their brand.
