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- Tasks: Lead a team to deliver exceptional customer service and create a positive dining experience.
- Company: Join a multi award-winning catering company with a passion for food and service.
- Benefits: Enjoy free lunches, birthday leave, and discounts at various retailers.
- Other info: Flexible hours with opportunities for extra shifts and personal development.
- Why this job: Gain valuable experience while working with talented chefs and enhancing your career.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred but not essential.
The predicted salary is between 12 - 15 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Front of House Supervisor.
Ensure consistent high standards of customer service and proactive customer interaction. Follow appropriate procedures and instructions. Contribute to a positive team working environment to work with the team to exceed client and company goals. Maximise performance from the team by focusing on good training and development, motivation and engagement.
This is a FOH Supervisor position to work on Saturday and Sunday, 6:30-14:30 (15 hours per week). Extra hours may be available to cover team members' holidays.
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. You’ll be sure to liaise with customers to ensure their needs have been met.
Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.
Benefits:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday - a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Front of House Supervisor employer: bartlett mitchell - #GBarnsley
Contact Detail:
bartlett mitchell - #GBarnsley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out BM Caterers' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their award-winning crew.
✨Tip Number 2
Practice your customer interaction skills! As a Front of House Supervisor, you'll be the face of the company. Role-play scenarios with friends or family to boost your confidence in handling different customer situations and showcasing your proactive approach.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or improved service standards. Be ready to share these stories during your interview to demonstrate how you can maximise performance at BM Caterers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to dive into the exciting opportunities we offer.
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love interacting with customers. Share any experiences where you went above and beyond to ensure a great service – we want to see that enthusiasm shine through!
Highlight Your Team Spirit: As a Front of House Supervisor, teamwork is key! Make sure to mention any past roles where you contributed to a positive team environment. We’re all about collaboration, so show us how you can motivate and engage your colleagues.
Be Clear and Organised: We appreciate a well-structured application. Keep your writing clear and concise, following the job description closely. This shows us you can follow procedures and communicate effectively, which is super important in this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at bartlett mitchell - #GBarnsley
✨Know Your Stuff
Before the interview, make sure you’ve read up on the company and its services. Familiarise yourself with their food safety and health & safety protocols, as well as their customer service standards. This will show that you’re genuinely interested and prepared.
✨Show Off Your People Skills
As a Front of House Supervisor, you'll be interacting with customers and your team regularly. Be ready to share examples of how you've handled customer interactions in the past. Highlight your ability to listen, communicate clearly, and create a positive atmosphere.
✨Demonstrate Team Spirit
This role is all about teamwork! Think of instances where you’ve motivated or trained team members. Discuss how you contribute to a positive working environment and how you can help the team exceed goals together.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training opportunities available or how the company supports career development. This shows that you’re not just looking for a job, but are invested in your future with them.