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- Tasks: Join our team to provide excellent customer service and maintain a clean, welcoming environment.
- Company: Award-winning catering company serving over 45,500 happy customers daily.
- Benefits: Enjoy free lunch, birthday off, and monthly masterclasses with Michelin-starred chefs.
- Other info: Flexible shifts, great team culture, and opportunities for personal growth.
- Why this job: Make a positive impact on customer experiences while developing your skills.
- Qualifications: Customer service experience and food safety certifications required.
The predicted salary is between 20000 - 25000 £ per year.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team. This is a Catering Assistant position to work 5 days out of 7 days. Shifts are 6 hours per day (30 hours per week).
Monitoring counters and chillers to make sure they’re clean, well‑stocked and presented in line with our six principles, you’ll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.
Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.
Benefits:- An annual day off for your birthday!
- Monthly masterclasses with Michelin‑starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
General Assistant in Carlton employer: bartlett mitchell - #GBarnsley
Contact Detail:
bartlett mitchell - #GBarnsley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Carlton
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewer, let your passion for food and customer service shine through. They want to see that you’re not just qualified, but also genuinely excited about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Assistant in Carlton
Some tips for your application 🫡
Show Your Passion for Food: We want to see your love for food and customer service shine through in your application. Share any relevant experiences or stories that highlight your enthusiasm for catering and how you connect with customers.
Tailor Your CV: Make sure your CV is tailored to the General Assistant role. Highlight your previous experience in customer service, food safety certifications, and any skills that align with our six principles. We love seeing how you fit into our team!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info about our amazing benefits there!
How to prepare for a job interview at bartlett mitchell - #GBarnsley
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and principles. Since they focus on customer service and cleanliness, think about how your past experiences align with these aspects. Be ready to share specific examples that highlight your attention to detail and customer interaction skills.
✨Show Off Your Certificates
Since having Food Safety Level 2 and Health & Safety Level 2 certificates is a must, don’t forget to mention them during the interview. Bring copies if possible! This shows you’re serious about food safety and ready to follow procedures, which is crucial in this role.
✨Practice Active Listening
During the interview, demonstrate your ability to listen carefully. When asked questions, take a moment to think before responding. This not only shows respect but also highlights your ability to follow instructions, which is key for the General Assistant position.
✨Engage with Confidence
Be prepared to discuss how you would handle customer feedback and ensure a positive experience. Practise some scenarios where you’ve successfully dealt with customer needs in the past. This will show that you can communicate confidently and react appropriately, making you a great fit for the team.