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- Tasks: Lead a team to deliver exceptional customer service and ensure smooth operations.
- Company: Join a multi award-winning catering company with a passion for food.
- Benefits: Enjoy free lunches, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Other info: Flexible hours with opportunities for extra shifts and career growth.
- Why this job: Make a real impact while developing your skills in a fun, supportive environment.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred but not essential.
The predicted salary is between 12 - 15 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Front of House Supervisor.
Ensure consistent high standards of customer service and proactive customer interaction. Follow appropriate procedures and instructions. Contribute to a positive team working environment to work with the team to exceed client and company goals. Maximise performance from the team by focusing on good training and development, motivation and engagement.
This is a FOH Supervisor position to work on Saturday and Sunday, 6:30-14:30 (15 hours per week). Extra hours may be available to cover team members' holidays.
You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. You’ll be sure to liaise with customers to ensure their needs have been met.
Ideally, you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
BM Caterers are committed to supporting your training and development to achieve your career goals.
Benefits:- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Freedom Friday - a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Front of House Supervisor in Carlton employer: bartlett mitchell - #GBarnsley
Contact Detail:
bartlett mitchell - #GBarnsley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor in Carlton
✨Tip Number 1
Get to know the company! Research BM Caterers and their values. When you walk in for your interview, show us that you understand our commitment to high standards and customer service. It’ll make you stand out!
✨Tip Number 2
Practice your communication skills! As a Front of House Supervisor, you'll need to interact with customers and your team. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation.
✨Tip Number 3
Show off your leadership potential! Think of examples from your past experiences where you motivated a team or resolved conflicts. We want to see how you can contribute to a positive working environment.
✨Tip Number 4
Don’t forget to ask questions during your interview! This shows us that you're genuinely interested in the role and the company. Plus, it’s a great way to find out if we’re the right fit for you too!
We think you need these skills to ace Front of House Supervisor in Carlton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share any experiences where you’ve gone the extra mile to make a customer’s day better – we love that kind of stuff!
Highlight Teamwork Skills: As a Front of House Supervisor, teamwork is key! Make sure to mention any past roles where you’ve worked closely with others to achieve goals. We want to know how you contribute to a positive team environment.
Be Clear and Organised: Keep your application neat and structured. Use clear headings and bullet points where necessary. This shows us you can follow procedures and communicate effectively, which is super important in this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us. Plus, it’s easy peasy!
How to prepare for a job interview at bartlett mitchell - #GBarnsley
✨Know Your Stuff
Before the interview, make sure you’ve read up on the company and its values. Familiarise yourself with their products and services, especially those related to customer service. This will show that you’re genuinely interested and prepared.
✨Showcase Your People Skills
As a Front of House Supervisor, your ability to interact with customers is key. Prepare examples of how you've handled customer interactions in the past, especially any challenging situations. This will demonstrate your communication skills and ability to maintain high standards of service.
✨Team Spirit Matters
Highlight your experience in working as part of a team. Think of specific instances where you contributed to a positive team environment or helped motivate your colleagues. This aligns perfectly with the company’s focus on teamwork and exceeding goals.
✨Certifications Count
If you hold Food Safety and Health & Safety certificates, be sure to mention them! Even if they’re not mandatory, they show your commitment to maintaining high standards and following procedures, which is crucial for this role.