At a Glance
- Tasks: Lead a vibrant café team, ensuring top-notch customer service and smooth operations.
- Company: Join an award-winning catering company with a passion for food and teamwork.
- Benefits: Enjoy free lunches, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Other info: Flexible hours, supportive training, and opportunities for personal growth await you!
- Why this job: Make a real impact in a fun environment while developing your skills and career.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred, but not essential.
The predicted salary is between 25000 - 30000 € per year.
We’re a multi award‑winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Café Supervisor.
Ensure consistent high standards of customer service and proactive customer interaction. Follow appropriate procedures and instructions. Contribute to a positive team working environment to work with the team to exceed client and company goals. Maximise performance from the team by focusing on good training and development, motivation and engagement.
This is a position to work Monday to Friday (40 hours per week). You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. You’ll be sure to liaise with customers to ensure their needs have been met.
You will be responsible for the day‑to‑day running of the cafés and have a strong team performance and food safety compliance. Ideally, you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
BM Caterers are committed to supporting your training and development to achieve your career goals.
Benefits:- An annual day off for your birthday!
- Monthly masterclasses with Michelin‑starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Front of House Supervisor in London employer: bartlett mitchell - #FCStratford
BM Caterers is an exceptional employer that prioritises employee growth and well-being, offering a vibrant work culture where team collaboration and customer satisfaction are at the forefront. With benefits like monthly masterclasses with Michelin-starred chefs, fully funded development courses, and unique initiatives such as Freedom Friday for volunteering, employees are empowered to thrive both personally and professionally. Located in a dynamic environment, this role provides a fulfilling opportunity to lead a dedicated team while enjoying perks like free lunches and enhanced parental leave.
Contact Detail:
bartlett mitchell - #FCStratford Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out BM Caterers' website and social media. Understanding their values and what they stand for will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Front of House Supervisor role.
✨Tip Number 3
Show off your passion for food and customer service! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to high standards and proactive interaction.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the team dynamics or training opportunities at BM Caterers. This shows you're genuinely interested and ready to contribute to a positive working environment.
We think you need these skills to ace Front of House Supervisor in London
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love interacting with customers. Share any experiences where you went above and beyond to ensure a great service – we want to see that enthusiasm shine through!
Highlight Teamwork Skills:We’re all about teamwork here at BM Caterers, so make sure to mention any past experiences where you’ve worked well with others. Talk about how you contributed to a positive environment and helped your team achieve goals.
Be Organised and Clear:Your written application should be as organised as you are! Use clear language and structure your thoughts logically. This shows us that you can follow procedures and communicate effectively, just like you would in the role.
Check Out Our Company Manuals:Before you hit send, take a moment to read our company manuals if you can. This will help you understand our products and services better, and you can reference this knowledge in your application to show you’re genuinely interested in joining us.
How to prepare for a job interview at bartlett mitchell - #FCStratford
✨Know Your Stuff
Before the interview, make sure you’ve read up on BM Caterers and their values. Familiarise yourself with their products and services, as well as the role of a Café Supervisor. This will show that you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer interaction, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to meet customer needs.
✨Teamwork is Key
Highlight your experience working in teams and how you’ve contributed to a positive working environment. Be prepared to discuss how you motivate and engage your team to achieve goals, as this is crucial for the Café Supervisor position.
✨Safety First
If you have your Food Safety and Health & Safety Level 2 certificates, mention them! Even if you don’t, show that you understand the importance of food safety compliance and how you would ensure it in your daily operations.
