At a Glance
- Tasks: Lead a vibrant café team and ensure top-notch customer service every day.
- Company: Join an award-winning catering company with a passion for food and community.
- Benefits: Enjoy free lunches, birthday leave, and monthly masterclasses with Michelin-starred chefs.
- Other info: Flexible hours, supportive training, and opportunities to volunteer on Freedom Fridays.
- Why this job: Make a real impact in a fun environment while developing your skills and career.
- Qualifications: Food Safety and Health & Safety Level 2 certificates preferred but not essential.
The predicted salary is between 24000 - 30000 € per year.
We’re a multi award‑winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Café Supervisor.
Ensure consistent high standards of customer service and proactive customer interaction. Follow appropriate procedures and instructions. Contribute to a positive team working environment to work with the team to exceed client and company goals. Maximise performance from the team by focusing on good training and development, motivation and engagement.
This is a position to work Monday to Friday (40 hours per week). You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. You’ll be sure to liaise with customers to ensure their needs have been met.
You will be responsible for the day‑to‑day running of the cafés and have a strong team performance and food safety compliance. Ideally, you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services.
BM Caterers are committed to supporting your training and development to achieve your career goals.
Benefits:- An annual day off for your birthday!
- Monthly masterclasses with Michelin‑starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle‑to‑work scheme.
- Freedom Friday – a paid day off to volunteer at a charity of your choice.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Café Supervisor employer: bartlett mitchell - #FCStratford
BM Caterers is an exceptional employer that prioritises employee growth and well-being, offering a vibrant work culture where team collaboration and customer satisfaction are at the forefront. With benefits like monthly masterclasses with Michelin-starred chefs, fully funded development courses, and unique initiatives such as Freedom Friday for volunteering, employees are empowered to thrive both personally and professionally. Located in a dynamic environment, this role as Café Supervisor not only promises a fulfilling career but also a supportive community dedicated to excellence in service.
Contact Detail:
bartlett mitchell - #FCStratford Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Café Supervisor
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and culture will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Café Supervisor, you'll need to interact with customers daily. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Show off your leadership style! Think about examples from your past where you've motivated a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your ability to lead.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds!
We think you need these skills to ace Café Supervisor
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know why you're passionate about food and customer service. Share any experiences that highlight your love for creating a great café atmosphere!
Highlight Teamwork Skills:We value a positive team environment, so make sure to mention any past experiences where you worked well with others. Talk about how you motivated your team or contributed to achieving goals together.
Be Clear and Organised:As a Café Supervisor, following procedures is key. Ensure your application is well-structured and easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at bartlett mitchell - #FCStratford
✨Know Your Stuff
Make sure you’ve read up on the company and its values. Familiarise yourself with their products and services, as well as any recent news or achievements. This shows you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
As a Café Supervisor, customer interaction is key. Prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond to meet customer needs.
✨Teamwork is Essential
Be ready to discuss your experience working in teams. Highlight how you’ve motivated and engaged team members in previous roles. This will demonstrate your ability to contribute to a positive working environment.
✨Prepare for Practical Scenarios
Expect questions that may involve real-life scenarios you could face in the café. Think about how you would handle difficult customers or ensure food safety compliance. Practising these responses can help you feel more confident.
