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- Tasks: Join our claims team to manage and negotiate various claims from start to finish.
- Company: Bartlett is a leading independent insurance broker, established in 1940, with a strong client focus.
- Benefits: Enjoy a competitive salary, enhanced pension, private healthcare, and 25 days annual leave plus bank holidays.
- Why this job: Be part of a supportive culture that values relationships and offers opportunities for personal growth.
- Qualifications: Solid experience in claims handling and strong relationship-building skills are essential.
- Other info: Work in a modern office with an onsite gym and enjoy frequent social events.
The predicted salary is between 20000 - 30000 £ per year.
We currently have opportunities to join our established claims department, handling a variety of claims at different levels. Our team is made up of experienced professionals, and while we’re actively looking for a Senior Claims Handler (preferably with a broking background), we’re also open to candidates with different levels of experience.
Key Responsibilities:
- Build trusted relationships with clients and provide claims excellence.
- Manage claims from notification to settlement, including insurer negotiations.
- Coordinate proactive claims review meetings with clients and insurers.
- Produce claims reports to support data analysis and risk management.
- Ensure reserves and insurer performance are aligned with delivering the best possible claims experience for clients.
Requirements:
- Solid experience in claims handling, with strong technical knowledge.
- Strong relationship-building skills and emotional intelligence.
Benefits:
- Competitive salary (details posted as a guide and full package provided on request).
- Enhanced pension contributions (5% employee, 7% employer).
- Private Healthcare.
- Wellbeing allowance (for use towards health and lifestyle costs).
- 25 days annual leave + bank holidays (option to buy up to 5 additional days).
- Annual salary reviews.
- Recently modernised office with onsite gym, showers, wellbeing library and more.
- Frequent social events.
- Volunteering leave allowance.
Established in 1940, Bartlett is one of the UK’s leading independent insurance brokers and financial advisers. Recognised for our enduring focus on clients and employees, in the last 3 years alone we have been named as UK Broker of the Year, Commercial Lines Broker of the Year, the UK’s #1 Financial Adviser in the Financial Times Top 100 and Best Employer at the Yorkshire Financial Awards. We act for businesses, charities and individuals across the UK – from manufacturing firms to large financial institutions. And when you join Bartlett, you also help support vulnerable young people across the UK and abroad. We are currently recruiting for our growing teams who are based in our head office in Horsforth. Bartlett is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. At Bartlett, we are dedicated to securing top-tier talent for our team, prioritising an exceptional candidate experience.
Contact Detail:
Bartlett Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Claims Handler (Immediate Start)
✨Tip Number 1
Familiarise yourself with the insurance claims process and terminology. Understanding the basics of claims handling will not only boost your confidence but also help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in claims handling. Attend relevant events or join online forums to gain insights and potentially get referrals that could lead to an interview.
✨Tip Number 3
Demonstrate your relationship-building skills by preparing examples of how you've successfully managed client interactions in the past. This will show your emotional intelligence and ability to handle claims effectively.
✨Tip Number 4
Research Bartlett's recent achievements and values. Being knowledgeable about the company’s focus on client satisfaction and employee wellbeing can help you align your answers with their mission during the interview.
We think you need these skills to ace Trainee Claims Handler (Immediate Start)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Trainee Claims Handler position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in claims handling or customer service. Use bullet points for clarity and focus on achievements that demonstrate your relationship-building skills and technical knowledge.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Bartlett that appeal to you, such as their commitment to clients and employees, and explain how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the claims handling field.
How to prepare for a job interview at Bartlett Group
✨Research the Company
Before your interview, take some time to learn about Bartlett's history, values, and recent achievements. Understanding their focus on client relationships and employee satisfaction will help you align your answers with their culture.
✨Showcase Your Claims Knowledge
Be prepared to discuss your experience in claims handling, even if it's limited. Highlight any relevant skills or knowledge you have, especially regarding insurer negotiations and claims management processes.
✨Demonstrate Relationship-Building Skills
Since the role requires strong relationship-building abilities, think of examples from your past experiences where you've successfully built trust with clients or colleagues. This will show your emotional intelligence and suitability for the position.
✨Prepare Questions for Them
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how they measure success in the claims department. This shows your genuine interest in the role.
