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- Tasks: Join our claims team to manage and negotiate various claims from start to finish.
- Company: Bartlett is a leading independent insurance broker, established in 1940, with a strong client focus.
- Benefits: Enjoy a competitive salary, enhanced pension, private healthcare, and 25 days annual leave plus bank holidays.
- Why this job: Be part of a supportive culture that values relationships and offers opportunities for personal growth.
- Qualifications: No specific experience required; strong relationship-building skills and emotional intelligence are essential.
- Other info: Work in a modern office with an onsite gym and enjoy frequent social events and volunteering leave.
The predicted salary is between 24000 - 36000 £ per year.
We currently have opportunities to join our established claims department, handling a variety of claims at different levels. Our team is made up of experienced professionals, and while we’re actively looking for a Senior Claims Handler (preferably with a broking background), we’re also open to candidates with different levels of experience.
Key Responsibilities:
- Build trusted relationships with clients and provide claims excellence.
- Manage claims from notification to settlement, including insurer negotiations.
- Coordinate proactive claims review meetings with clients and insurers.
- Produce claims reports to support data analysis and risk management.
- Ensure reserves and insurer performance are aligned with delivering the best possible claims experience for clients.
Requirements:
- Solid experience in claims handling, with strong technical knowledge.
- Strong relationship-building skills and emotional intelligence.
Benefits:
- Competitive salary (details posted as a guide and full package provided on request).
- Enhanced pension contributions (5% employee, 7% employer).
- Private Healthcare.
- Wellbeing allowance (for use towards health and lifestyle costs).
- 25 days annual leave + bank holidays (option to buy up to 5 additional days).
- Annual salary reviews.
- Recently modernised office with onsite gym, showers, wellbeing library and more.
- Frequent social events.
- Volunteering leave allowance.
Established in 1940, Bartlett is one of the UK’s leading independent insurance brokers and financial advisers. Recognised for our enduring focus on clients and employees, in the last 3 years alone we have been named as UK Broker of the Year, Commercial Lines Broker of the Year, the UK’s #1 Financial Adviser in the Financial Times Top 100 and Best Employer at the Yorkshire Financial Awards. We act for businesses, charities and individuals across the UK – from manufacturing firms to large financial institutions. And when you join Bartlett, you also help support vulnerable young people across the UK and abroad. We are currently recruiting for our growing teams who are based in our head office in Horsforth. Bartlett is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. At Bartlett, we are dedicated to securing top-tier talent for our team, prioritising an exceptional candidate experience.
Claims Handler (Trainee) employer: Bartlett Group
Contact Detail:
Bartlett Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler (Trainee)
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly claims handling processes. Understanding the basics of how claims are managed will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work in claims. Attend industry events or join online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss your relationship-building skills and emotional intelligence. Think of examples from your past experiences where you've successfully managed client relationships or resolved conflicts.
✨Tip Number 4
Research Bartlett’s values and recent achievements. Being able to articulate why you want to work for them specifically will show your genuine interest and help you stand out as a candidate.
We think you need these skills to ace Claims Handler (Trainee)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Claims Handler. Familiarise yourself with claims handling processes and the importance of building relationships with clients.
Tailor Your CV: Highlight any relevant experience in claims handling or customer service. Emphasise your relationship-building skills and any technical knowledge you possess that aligns with the job description.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Bartlett and how your skills can contribute to their claims department.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bartlett Group
✨Understand the Claims Process
Familiarise yourself with the claims handling process from notification to settlement. Be prepared to discuss how you would manage claims and negotiate with insurers, as this will demonstrate your understanding of the role.
✨Showcase Relationship-Building Skills
Since building trusted relationships with clients is crucial, think of examples from your past experiences where you've successfully built rapport. Highlight your emotional intelligence and how it has helped you in previous roles.
✨Prepare for Technical Questions
Brush up on your technical knowledge related to claims handling. Be ready to answer questions about specific types of claims and the relevant regulations, as this will show your preparedness and expertise.
✨Demonstrate a Client-Centric Approach
Emphasise your commitment to providing excellent client service. Prepare to discuss how you would ensure that clients have the best possible claims experience, aligning with the company's focus on client satisfaction.
