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- Tasks: Support daily operations and ensure an exceptional guest experience at our premium restaurant.
- Company: Join Bart & Taylor, a collection of award-winning boutique bars and restaurants.
- Benefits: Earn up to £15 per hour, enjoy free meals, and discounted food and drinks.
- Why this job: Be part of a dynamic team and lead in a vibrant, fast-paced environment.
- Qualifications: Experience in managing a premium restaurant or bar with strong leadership skills.
- Other info: Great opportunities for career progression and training from industry experts.
The predicted salary is between 12 - 18 £ per hour.
Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. We are now looking to speak to Duty Managers to join our team at Fern, Croydon.
Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations, making it ideal for commuters from surrounding areas.
The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved.
Job Role
- Aid the management team in the day-to-day running of the business and be an integral part of the senior leadership team.
- Take accountability for aspects of the business with personal KPIs and delegated tasks.
- Deliver an exceptional and consistent guest experience.
- Ensure full adherence to all food safety, fire, licensing, and H&S procedures.
- Implement company processes and systems.
Benefits
- Up to £15 ph inc Service Charge
- Free meals when you’re at work
- Discounted food and drinks in our restaurants for you and your loved ones
- 28 days’ holiday
- Internal and external training from industry experts
- Site and company events
- Regular incentives and rewards
- A realistic pathway to progression in an expanding company
Supervisor / Duty Manager in Croydon employer: Bart & Taylor
Contact Detail:
Bart & Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor / Duty Manager in Croydon
✨Tip Number 1
Network like a pro! Get out there and chat with people in the industry. Attend events, join local hospitality groups, or even pop into bars and restaurants to introduce yourself. You never know who might have a lead on a Duty Manager position!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your passion for hospitality shine through. Share stories about your experiences and how you've created memorable guest experiences in the past.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process. Reach out directly to the management team at Bart & Taylor through our website. A friendly email expressing your interest can make a big difference!
✨Tip Number 4
Prepare for the unexpected! In the hospitality world, things can change quickly. Be ready to discuss how you would handle various scenarios during interviews. Show that you can think on your feet and lead a team effectively, even in challenging situations.
We think you need these skills to ace Supervisor / Duty Manager in Croydon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. Use a friendly tone and share a bit about what makes you tick in the hospitality world.
Tailor Your Experience: Make sure to highlight your relevant experience in managing bars or restaurants. We’re looking for hands-on managers, so give us examples of how you've led teams and delivered exceptional guest experiences in your previous roles.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences. Avoid fluff and focus on what makes you a great fit for Fern!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows you’re keen to join us!
How to prepare for a job interview at Bart & Taylor
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on Fern. Familiarise yourself with their menu, concept, and the overall vibe of the place. This shows genuine interest and helps you answer questions more confidently.
✨Showcase Your Leadership Style
As a Duty Manager, you'll need to lead from the front. Be prepared to discuss your management style and provide examples of how you've successfully led a team in the past. Highlight any hands-on experiences that demonstrate your ability to motivate and train staff.
✨Emphasise Guest Experience
Bart & Taylor pride themselves on delivering an outstanding guest experience. Think of specific instances where you’ve gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to exceptional service.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations, such as dealing with difficult customers or managing a busy shift. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to stay calm under pressure.