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For Companies At a Glance
- Tasks: Create unforgettable experiences by serving drinks and providing exceptional customer service.
- Company: Join Beds & Bars, a leader in fun and vibrant tourist accommodation across Europe.
- Benefits: Enjoy 50% off food and drink, industry-recognised training, and mental health support.
- Why this job: Be part of a dynamic team that values fun, inclusivity, and personal growth.
- Qualifications: Positive attitude, multitasking skills, and a passion for customer service.
- Other info: Flexible shifts in a lively environment with great career development opportunities.
The predicted salary is between 1040 - 1248 £ per month.
About Beds & Bars
Beds & Bars is a leader in tourist accommodation and entertainment across Europe, operating backpacker hostels, bars, and traditional British pubs in 12 cities and 8 countries. We aim to deliver experiences that are safe, secure, fun, and great value for money. At Beds & Bars, people are our greatest asset. Our motto, "Live Your Life," reflects our commitment to caring for our employees, customers, and guests. If you’re a positive, open-minded, and personable individual, you may be a perfect fit for our team.
Role Summary
As a Bar Team Member, you’ll be at the heart of creating unforgettable experiences for our guests. Your main responsibilities will include preparing and serving a range of drinks, ensuring the bar area is well-maintained, and delivering exceptional customer service. You’ll also collaborate with the kitchen team to provide seamless food service, from breakfast buffets to group meals. This role is dynamic and fast-paced, requiring strong multitasking skills, a calm approach under pressure, and a team-oriented mindset. You’ll work in a lively, energetic environment with plenty of interaction with diverse customers. Flexibility is essential, as shifts may include late nights, weekends, and holidays.
Key Responsibilities
- Drink Preparation & Service: Mix and serve alcoholic and non-alcoholic beverages according to recipes and guest preferences.
- Customer Service: Greet guests warmly, take orders, and ensure a memorable experience by addressing any questions or concerns.
- Cleanliness & Organization: Keep the bar area clean and orderly, including washing glasses and sanitizing surfaces.
- Inventory Management: Monitor and restock bar supplies, including beverages, garnishes, and glassware.
- Cash Handling: Process payments accurately, including cash, card, and mobile transactions, and balance the register after shifts.
- Compliance: Adhere to health and safety regulations, including ID checks for legal drinking age and responsible alcohol service.
- Collaboration: Work closely with the kitchen and service teams to ensure smooth operations and guest satisfaction.
- Event Support: Assist with setup and service for special events and private functions.
- Food Service: Ensure accurate and timely delivery of à la carte orders and maintain high standards for buffet preparation and service.
What We’re Looking For
- Skills: Multitasking - Ability to manage multiple responsibilities during busy periods.
- Time Management: Serve customers efficiently without compromising quality.
- Problem-Solving: Handle guest concerns professionally and swiftly.
- Teamwork: Collaborate effectively with colleagues to maintain smooth operations.
- Communication: Fluent in English; additional languages are a plus.
- Attention to Detail: Ensure precision in orders, drink preparation, and payment processing.
- Adaptability: Display a positive, professional attitude and openness to change.
Physical Requirements
- Ability to stand and walk for extended periods.
- Lift and carry heavy items like beer crates.
- Maintain a professional and well-groomed appearance throughout shifts.
- Work in varying environmental conditions, including heat and confined spaces.
Legal Requirements
- Eligibility to work legally in the country of employment.
- Up-to-date documentation required by local or national governing bodies.
- A personal bank account in your name.
Training & Development
By joining Beds & Bars, you’ll be part of our award-winning Footsteps Program, a career development pathway designed to help you achieve your professional goals.
- Structured Training: Progress through five steps, starting at entry-level, with clear pathways to roles such as General Manager.
- Learning Opportunities: On-the-job training, e-learning, workbooks, and workshops tailored to support your growth.
- Online Workshops: Participate in programs such as Complaint Management, designed to enhance your professional skills.
- Compliance & Additional Training Support: Access additional training through platforms like Mapal powered by Flow, covering topics like mental wellness, sustainability, and hospitality skills.
Why Join Us?
- Work in a vibrant, dynamic environment with a supportive team.
- Gain access to industry-leading training and development programs.
- Be part of a company that values fun, inclusivity, and personal growth.
Other Perks & Benefits
- 50% off food and drink in all of our bars.
- 50% off St Christopher's Inns accommodation in Europe and partner properties worldwide.
- Industry-recognized training with certificates upon completion.
- Regular incentives and trips away.
- Employee of the Month, Quarter, and Year awards with cash rewards.
- Free mental health support, counseling, and care.
- Access to our award-winning company development scheme.
Ready to Live Your Life? If you’re passionate about creating memorable guest experiences and want to grow your career in a dynamic and supportive environment, we’d love to hear from you. Apply now to join the Beds & Bars family!
We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to age, disability, gender, nationality, race, religion, sexual orientation, or any other status protected by applicable UK/EU laws and regulations.
Team Member Bar/Reception employer: Bars Ltd
Contact Detail:
Bars Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member Bar/Reception
✨Tip Number 1
Get to know the company culture! Before your interview, check out Beds & Bars' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with guests all the time, think of some scenarios where you might need to handle tricky situations. Role-playing with a friend can help you feel more confident when it comes to real-life interactions.
✨Tip Number 3
Show off your multitasking abilities! During the interview, share examples of times you've juggled multiple tasks successfully. This will demonstrate that you can thrive in the fast-paced environment at Beds & Bars.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you figure out if Beds & Bars is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Member Bar/Reception
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. Mention specific experiences that demonstrate your multitasking abilities and customer service skills – we love to see relevant examples!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to read and understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bars Ltd
✨Know the Company
Before your interview, take some time to research Beds & Bars. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Bar Team Member, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle difficult situations with a calm and positive attitude, as this will resonate well with the interviewers.
✨Demonstrate Teamwork
Since collaboration is crucial in this role, think of instances where you successfully worked as part of a team. Be ready to discuss how you contribute to a positive team environment and how you handle conflicts or challenges with colleagues.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as a busy bar during peak hours or a dissatisfied guest. Practise your responses to these scenarios, focusing on your multitasking abilities and problem-solving skills, which are essential for this fast-paced role.
