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- Tasks: Welcome guests, manage bookings, and ensure a fun atmosphere at our vibrant hostel.
- Company: Join St. Christopher's Hostel, a lively international hostel chain in Vienna.
- Benefits: Enjoy 50% off food, drinks, and accommodation, plus industry-recognised training.
- Why this job: Be part of a youthful team and make lasting friendships while gaining hospitality experience.
- Qualifications: Fluent English, customer-focused attitude, and a passion for hospitality.
- Other info: Flexible hours perfect for students, with opportunities for professional growth.
The predicted salary is between 10 - 13 £ per hour.
Are you looking for a fun, vibrant, and youthful team within Vienna? St. Christopher's Hostel is the place for you! We are an international hostel provider with locations across Europe and the UK. Our goal is to be a place of inclusion, for guests to interact and for friendships to grow!
We are opening a role within our reception team for a part-time receptionist, operating on either a 20-hour contract for students or a 24-hour contract for non-students. The reception role is vital to our success, with tasks including:
- Booking guests into the hostel
- Advising on our offering and services
- Assisting guests with enquiries and questions
- Managing our booking systems
- Ensuring an effective handover to the day team
- Working with the management team on security and safety
You will be operating on our overnight shift, from 23:00 – 07:00, as well as the occasional evening shift, from 15:00 – 23:00.
Essential requirements:
- Be eligible or have all necessary documentation to be legally employed in Austria
- Have an up-to-date/active bank account in your own name
- Be able to converse fluently in English
- Currently be based within the 23 districts of Vienna
The Role - Main Responsibilities:
- Booking guests into the hostel, advising on our offering and services
- Assisting guests with enquiries and questions
- Managing the St. Christopher's booking system
- Ensuring an effective handover to the day team
- Working with the management team on security and safety
- Advising guests on Viennese attractions
Person Specification:
- Customer focus: Be friendly, smiley, sociable and welcoming to our customers
- Drive: Be confident and self-motivated
- Personal integrity: Be honest and reliable
- Teamwork: Always be a good team player
Perks & Benefits:
- 50% off food and drinks in all of our bars
- 50% off St Christopher’s Inns accommodation in Europe
- Industry-recognised training
- Regular incentives and trips away
- Employee of the Month, Quarter and Year awards with cash rewards
- Free mental health support, counselling and care
- Award-winning company development schemes
We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!
Night Porter - 20hr Position employer: Bars Ltd
Contact Detail:
Bars Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - 20hr Position
✨Tip Number 1
Get to know the company culture! Before your interview, check out St. Christopher's Hostel on social media or their website. Understanding their vibe will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can contribute to the team.
✨Tip Number 3
Show off your personality! St. Christopher's is all about fun and vibrancy, so don’t be afraid to let your friendly side shine through. Share stories that highlight your sociable nature and customer service skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Night Porter - 20hr Position
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique vibe and enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to fit the Night Porter position. Highlight any relevant experience or skills that match the job description, especially your customer service skills and ability to work in a team.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our vibrant team at St. Christopher's Hostel.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Bars Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the Night Porter role thoroughly. Familiarise yourself with the tasks like booking guests, managing enquiries, and ensuring a smooth handover to the day team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about creating a welcoming atmosphere, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your friendly and sociable nature.
✨Emphasise Teamwork
St. Christopher's values teamwork, so be prepared to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or helped balance the workload. This will highlight your ability to fit into their vibrant team.
✨Be Ready for Situational Questions
Expect questions that assess how you'd handle various scenarios, especially during night shifts. Think about how you'd manage guest complaints or ensure safety and security. Practising these responses will help you stay calm and collected during the interview.
