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- Tasks: Book guests, assist inquiries, manage bookings, and ensure smooth handover.
- Company: Bars Ltd, a vibrant hostel in Greater London.
- Benefits: Enjoy discounts on food and accommodation across Europe.
- Other info: Full-time night shift from 11pm to 7am.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Fluent in English, organised, with previous customer service experience preferred.
The predicted salary is between 24000 - 30000 £ per year.
Bars Ltd is looking for a Night Porter for their hostel located in Greater London. This full-time position runs from 11pm to 7am.
Key responsibilities include:
- Booking guests
- Assisting with their inquiries
- Managing the booking system
- Ensuring a smooth handover to the daytime team
Applicants should be fluent in English, organized, and have previous customer service experience preferred.
Benefits include:
- Discounts on food and accommodation across Europe
Night Guest Services Concierge – 11pm to 7am employer: Bars Ltd
Contact Detail:
Bars Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Guest Services Concierge – 11pm to 7am
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at Bars Ltd. A personal connection can make all the difference in landing that Night Guest Services Concierge role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and night shifts. We recommend role-playing with a mate to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed bookings or handled inquiries in previous roles. This will demonstrate you're the perfect fit for the Night Porter position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Guest Services Concierge – 11pm to 7am
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've handled inquiries and assisted guests in the past, so share those stories!
Be Organised: Since this role involves managing bookings and ensuring a smooth handover, it’s crucial to demonstrate your organisational skills. Mention any tools or methods you use to stay organised in your application.
Fluency is Key: As fluency in English is a must, ensure your application is clear and well-written. We want to see that you can communicate effectively, so take your time to proofread before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bars Ltd
✨Know the Night Shift
Since this role is for the night shift, make sure you understand the unique challenges and responsibilities that come with working overnight. Be ready to discuss how you can maintain energy and focus during those hours.
✨Showcase Your Customer Service Skills
Bars Ltd values customer service experience, so prepare examples from your past roles where you’ve gone above and beyond for guests. Highlight any specific situations where you resolved issues or enhanced a guest's experience.
✨Familiarise Yourself with Booking Systems
As managing the booking system is a key responsibility, brush up on any relevant software you’ve used before. If you’re not familiar with their specific system, mention your ability to learn quickly and adapt to new technologies.
✨Prepare Questions for the Daytime Team Handover
Since ensuring a smooth handover to the daytime team is crucial, think of questions you might have about their processes. This shows your proactive approach and willingness to collaborate effectively with your colleagues.