At a Glance
- Tasks: Lead operations and inspire teams to deliver exceptional client experiences at Barry's.
- Company: Barry's, the original high-intensity workout experience since 1998.
- Benefits: Full-time role with competitive salary and opportunities for personal growth.
- Other info: Embrace a vibrant culture focused on inclusivity and personal development.
- Why this job: Join a dynamic team and make a real impact in the fitness community.
- Qualifications: 5+ years in operations or management with strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department.
Barry's is the Best Workout in the World. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high intensity, one hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and Head Office.
Position Summary
The Director of Operations is an inspiring leader who supports the studios through building brand awareness, driving strategy, delivering on business results, and hiring, coaching, and developing strong studio leaders. The Director of Operations ensures that Barry's culture and core values are followed and that each studio provides exceptional client experience through ongoing support and training. The Director of Operations is accountable for all aspects of studio performance.
Responsibilities
- Leadership and People Management
Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a positive and engaging experience for team members and clients. Build a strong and diverse team that includes members with various experiences, backgrounds, and skillsets to drive studio performance. Manage and grow General Managers through regular check-in conversations, ongoing performance documentation, and business goal setting. Support learning and development consistently and equitably by providing feedback, coaching, mentoring, and career path guidance. Enable General Managers to drive studio operations in line with Barry's priorities by providing them with the information, tools, resources, and support they need. Lead and coach studios in assigned markets on Barry's mission, vision and values, setting the example for every employee's behaviour. Lead talent planning/pipeline needs and recruitment strategy for studios in assigned markets. Develop or support a strategy for studios in assigned markets to close identified performance gaps. Hold General Managers accountable for managing and developing their in studio teams. Establish supportive and productive relationships with all team members, focusing on personal and professional development. Collaborate with General Managers and their teams to support operations and ensure studios align with company wide operational priorities through regular communication and studio visits. Up to % travel is required to offer hands on management of the assigned portfolio. Collaborate with cross functional partners to accomplish projects and initiatives. Partner with the S/VP of Operations and the People and Culture team on personnel issues that arise. Partner with the Facilities Team to maintain studios, facilities, and treadmills to premium brand standard. Partner with the Development team on any capital expenditure projects and renovations as needed.
- Talent Partnership
Partner with the talent team to cultivate strong working relationships between management and instructors. Maintain strong relationships with Talent teams on performance management of talent related to current business results, and future goals by studio and region. Engage in clear and consistent communication with the Talent team on behalf of operations. Partner to align with operational and performance expectations and identify opportunities. Manage operational execution (policy & procedure) and ensure that Talent policies and practices are being followed within the region.
- Performance and Optimisation
Partner COO, Talent and Finance team to audit the performance of studios monthly, and collaborate to drive improvement where needed. Partner with COO, Talent and Finance team to oversee the schedule for the region, and hold managers accountable to KPIs. Partner cross functionally to review performance of the portfolio across studios and functions, and implement needed changes and solutions as they arise. Help managers solve problems related to staff schedules. Leverage systems, processes and data to make informed business decisions and drive consistent studio performance and client experience. Provide insights and feedback on needed changes, and look for optimisation where possible. Assist with the opening of new studios in the region and nationally as needed, including recruiting, training, set up, and quality control post open.
- Company Culture
Work to uphold Barry's community and culture standards, and live the company mission, vision, and values daily. Represent the Barry's brand within the region and the local fitness community. Lead studio teams in participating in and enhancing the community within the region.
Accountability: Holds oneself and team responsible for required actions and behaviours. Consistently enforces team accountability to their designated tasks and role expectations while meeting collective team and company goals. Acts as a decisive leader who owns failure in a productive, fact based manner.
Drives Results: Has a strong bottom line orientation. Pushes self and helps others achieve results but remains consistently one of the top performers. Pursues everything with energy, drive, and the need to finish. Persists in accomplishing objectives despite obstacles and setbacks. Always keeps the end goal in mind.
Develops People: Places a high priority on developing others. Develops others through coaching, feedback, exposure and stretch assignments. Aligns employee career development goals with organisational objectives. Stays alert for developmental assignments both inside and outside role and responsibilities.
Drives Vision: Articulates a compelling, inspired, and relatable vision. Communicates the vision with a sense of purpose about the future. Makes the vision shareable by everyone. Instils and sustains organisation wide energy for what is possible.
Authority and High Level Requirements
Have the authority, in the interest of the Company and exercising their own independent judgement to hire & discipline other employees. Are responsible for managing all operational efforts in the assigned region. Must regularly exercise discretion and independent judgement with respect to operational and NSO activities. Must draw upon advanced knowledge in the field of Operations to perform essential job functions of this position. 5+ years of experience in Operations, Management or related field. Strong leadership skills. Capacity to develop, coach and mentor inexperienced managers. Innovative thinking and creative mind; ability to think beyond the status quo with entrepreneurial motivation. Exceptional attention to detail. Excellent organisational and leadership abilities. Outstanding communication and people skills. In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.). Working knowledge of data analysis and performance/operation metrics.
Required Skills and Abilities
Ability to work a full time schedule of at least 40 hours per week, 5 days per week. Ability to maintain regular, consistent and reliable attendance in the workplace. Ability to routinely and consistently sit, stand, bend, reach, lift, push, pull 20 pounds, and to type, speak, read and write for as much as 8 hours per day, 5 days per week. Ability to perform work on/using a telephone/computer for as much as 8 hours per day, 5 days per week. Ability to read, speak, write effectively communicate verbally in writing in English with co worker's/customers/clients and/or vendors. Ability to effectively lead and manage subordinate employees. Ability to think creatively and be responsive on a timely basis to both predictable and unpredictable workplace issues. Ability effectively works as part of a team. Ability to understand, consider and assess the financial impact of decisions.
Director of Operations employer: Barry’s Bootcamp
Barry's is an exceptional employer that fosters a vibrant and inclusive work culture, prioritising the development of its team members through comprehensive training and mentorship. With a commitment to employee growth and a focus on delivering outstanding client experiences, Barry's offers unique opportunities for career advancement in the dynamic fitness industry, all while being part of a community that celebrates diversity and promotes well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Operations
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We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Barry’s Bootcamp.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Barry’s Bootcamp. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Barry’s Bootcamp
✨Showcase Your Leadership Style
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✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Barry’s Bootcamp, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Barry’s Bootcamp could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Barry’s Bootcamp as they’re likely seeking a candidate who can enhance their workplace culture.