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- Tasks: Lead onsite execution for complex packaging projects and ensure smooth installation and commissioning.
- Company: Join BW Packaging, a people-centric company driving innovation in the packaging industry.
- Benefits: Competitive salary, travel opportunities, and a supportive work environment.
- Other info: Flexible work hours and travel required; we value diverse experiences and backgrounds.
- Why this job: Make a real impact by leading high-value projects and collaborating with diverse teams.
- Qualifications: 5+ years in project execution, strong communication skills, and a customer-focused mindset.
The predicted salary is between 50000 - 65000 £ per year.
About Us: BW Packaging is driving performance at the intersection of people, technology, and customer care. We take on our customers’ toughest challenges as our own — delivering both innovative and enduring solutions that set the standard for value and performance. Our strength comes from our people and the power of our brands — trusted names in packaging that are known worldwide for engineering excellence, application expertise, and lifetime commitment to customer success.
Job Description: The Manager, Site Services leads onsite execution for complex, high-value BW Packaging projects, serving as the primary onsite extension of the assigned Project Manager during installation, commissioning, and acceptance. Owns daily field coordination, execution discipline, and onsite communication to ensure delivery aligns with approved scope, schedule, cost, safety, and customer commitments.
Key Responsibilities:
- Enable effective onsite performance by clarifying priorities, sequencing work, removing execution obstacles, and ensuring teams have the information needed to execute safely and efficiently.
- Lead all onsite service, installation, and commissioning activity during project execution.
- Direct and coordinate BW service technicians, installation supervision, contractors, and OEM partners onsite.
- Maintain daily control of onsite priorities, sequencing, and issue resolution.
- Conduct daily onsite coordination meetings with BW, contractor, and OEM teams.
- Ensure onsite execution aligns with safety expectations, scope commitments, and installation standards.
- Participate in SAT execution with a clear understanding of acceptance criteria and contractual commitments.
- Operate as the onsite execution lead in direct support of the assigned Project Manager.
- Provide daily status, activity, and issue updates with clear articulation of risks, decisions, and recommended actions.
- Serve as the primary onsite liaison between the customer and BW execution teams.
- Maintain clear, professional, and proactive communication with customer stakeholders throughout installation and commissioning.
- Identify scope changes and execution impacts; document and communicate implications to the Project Manager and customer.
- Coordinate warranty communication and action tracking with the Project Manager and Operations teams.
- Partner with Project Management, Field Service leadership, Operations, and OEM teams to maintain execution continuity.
Qualifications & Experience:
- 5+ years of experience leading onsite execution for complex manufacturing or capital equipment projects, including installation, commissioning, and acceptance.
- Demonstrated technical understanding and judgment in mechanical, electrical, or controls systems as applied in field service, installation, and commissioning environments.
- Excellent written and verbal communication skills, with the ability to convey issues, risks, and decisions clearly to customers and internal teams.
- Strong customer focus, balancing responsiveness and advocacy with disciplined execution and contractual alignment.
- Proven ability to anticipate execution risks, scope exposure, and cost or schedule erosion and take timely action.
- Willingness to adjust work hours, travel schedules, and onsite presence in response to project needs, customer requirements, and critical execution milestones.
Travel: 50–70%, including extended onsite assignments during critical installation and commissioning phases.
Site Services Manager employer: Barry-Wehmiller
Contact Detail:
Barry-Wehmiller Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you showcase your fit and passion for the role during those crucial conversations.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your experiences and how they relate to the Site Services Manager role.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Site Services Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the Site Services Manager role. We want to see how you can bring your unique skills to our team!
Showcase Your Communication Skills: Since this role involves a lot of coordination and customer interaction, emphasise your written and verbal communication abilities. Share examples of how you've effectively communicated in past projects.
Highlight Relevant Experience: Focus on your experience with complex manufacturing or capital equipment projects. We’re keen to see how your background fits with our needs, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Barry-Wehmiller
✨Know the Company Inside Out
Before your interview, dive deep into BW Packaging's mission and values. Understand their commitment to customer care and how they blend technology with people-centric leadership. This knowledge will help you align your answers with their core beliefs and demonstrate that you're a great fit.
✨Showcase Your Onsite Experience
Be ready to discuss your past experiences leading onsite execution for complex projects. Highlight specific examples where you managed installation, commissioning, or acceptance phases. This will show that you have the hands-on experience they’re looking for in a Site Services Manager.
✨Communicate Clearly and Confidently
Since this role involves a lot of communication with customers and stakeholders, practice articulating your thoughts clearly. Use examples from your previous roles to illustrate how you’ve effectively communicated risks and decisions. This will showcase your strong verbal skills and customer focus.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle execution risks and scope changes. Prepare by thinking through potential scenarios you might face on the job and how you would address them. This will demonstrate your proactive approach and problem-solving skills, which are crucial for the role.