At a Glance
- Tasks: Lead onsite execution for complex packaging projects and ensure smooth installation and commissioning.
- Company: Join BW Packaging, a global leader in innovative packaging solutions with a people-first culture.
- Benefits: Competitive salary, travel opportunities, and a chance to work on impactful projects.
- Other info: Dynamic role with extensive travel and opportunities for professional growth.
- Why this job: Make a real difference by leading high-value projects and collaborating with diverse teams.
- Qualifications: 5+ years in project execution, strong communication skills, and a customer-focused mindset.
The predicted salary is between 50000 - 65000 £ per year.
About Us: BW Packaging is driving performance at the intersection of people, technology, and customer care. We take on our customers' toughest challenges as our own — delivering both innovative and enduring solutions that set the standard for value and performance. Our strength comes from our people and the power of our brands — trusted names in packaging that are known worldwide for engineering excellence, application expertise, and lifetime commitment to customer success.
Job Description: The Site Services Manager leads onsite execution for complex, high-value BW Packaging projects, serving as the primary onsite extension of the assigned Project Manager during installation, commissioning, and acceptance. Owns daily field coordination, execution discipline, and onsite communication to ensure delivery aligns with approved scope, schedule, cost, safety, and customer commitments.
Key Responsibilities:
- Enable effective onsite performance by clarifying priorities, sequencing work, removing execution obstacles, and ensuring teams have the information needed to execute safely and efficiently.
- Lead all onsite service, installation, and commissioning activity during project execution.
- Direct and coordinate BW service technicians, installation supervision, contractors, and OEM partners onsite.
- Maintain daily control of onsite priorities, sequencing, and issue resolution.
- Conduct daily onsite coordination meetings with BW, contractor, and OEM teams.
- Ensure onsite execution aligns with safety expectations, scope commitments, and installation standards.
- Participate in SAT execution with a clear understanding of acceptance criteria and contractual commitments.
- Operate as the onsite execution lead in direct support of the assigned Project Manager.
- Provide daily status, activity, and issue updates with clear articulation of risks, decisions, and recommended actions.
- Serve as the primary onsite liaison between the customer and BW execution teams.
- Maintain clear, professional, and proactive communication with customer stakeholders throughout installation and commissioning.
- Identify scope changes and execution impacts; document and communicate implications to the Project Manager and customer.
- Coordinate warranty communication and action tracking with the Project Manager and Operations teams.
- Coordinate BW and OEM resource and staffing requirements and schedule changes with Field Service leadership.
- Partner with Project Management, Field Service leadership, Operations, and OEM teams to maintain execution continuity.
Qualifications & Experience:
- 5+ years of experience leading onsite execution for complex manufacturing or capital equipment projects, including installation, commissioning, and acceptance.
- Demonstrated technical understanding and judgment in mechanical, electrical, or controls systems as applied in field service, installation, and commissioning environments, or equivalent technical education.
- Excellent written and verbal communication skills, with the ability to convey issues, risks, and decisions clearly to customers and internal teams.
- Strong customer focus, balancing responsiveness and advocacy with disciplined execution and contractual alignment.
- Proven ability to anticipate execution risks, scope exposure, and cost or schedule erosion and take timely action.
- Proven ability to lead and influence cross-functional and third-party teams without direct authority.
- Strong working knowledge of ERP and project tracking systems; proficiency with Microsoft Office tools.
- Packaging industry experience preferred.
- Willingness to adjust work hours, travel schedules, and onsite presence in response to project needs, customer requirements, and critical execution milestones.
Site Service Manager in London employer: Barry-Wehmiller Companies Inc.
Barry-Wehmiller Companies Inc. is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the role of Packaging Line Automation Architect in the UK. Employees benefit from comprehensive professional development opportunities, a commitment to work-life balance, and the chance to contribute to meaningful projects that enhance packaging solutions. With a focus on teamwork and employee well-being, Barry-Wehmiller stands out as a rewarding place to build a career.
Contact Details:
Barry-Wehmiller Companies Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Site Service Manager in London
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We think you need these skills to ace Site Service Manager in London
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How to prepare for a job interview at Barry-Wehmiller Companies Inc.
✨Brush Up on Core Engineering Principles
Before heading into the interview with Barry-Wehmiller Companies Inc., make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
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